The Waverley Inn

Cheap and feels like it- but great location, good parking, and does the basics right. Shower Hot Water did work but only after being left on for about 5 minutes Room was clean and had what you'd need in it. Staff friendly. Fine for a night when on a business trip

Shower head held together with electrical tape. Mould in bathroom ceiling. Shower door broken. Breakfast area carpet stained and in need of a clean. Room smelled damp. Breakfast was toast, cereal or packaged buns. Cutlery was lacking and minimal. Glad to leave here, would not recommend as a nice place to stay. Maybe renovations are happening but our room was not up to standard.

I’ve read many bad reviews saying it’s the worst hotel they’ve ever been in. I feel like if you pay half the normal price for an hotel you can expect half the quality. I’ve paid 37 pounds per person per night WITH breakfast, insanely cheap. But with that the quality went down aswell, many little errors for example a kettle you cant fill up because the sink is too shallow, curtains that don’t work, no hangers, some smell, rooms don’t get cleaned every day etc. But, it is clean, and you get a reasonable breakfast, with a good shower and a great bed.

Great cheap and cheerful place, fantastic staff This is a great wee place to stay if you are stopping off or looking for some cheap and quick. The staff were amazing and super helpful. And offer use of the kitchen if I wanted to make some food. Honestly amazing! Also offered to make up a wee bag for breakfast as I was leaving early! I managed to get something before I left. Only thing I’ll say, the room could do a with a little TLC, the shower doors don’t close properly, the door handle is loose and the curtains need fixed slightly, but saying this everything is functional, and usable. As I say, it’s a grant wee handy place to stay, and friendly staff! Hopefully will pop back sometime soon.

Spacious clean room, & microwave available in hall I spent one night at the Waverley Inn in Dingwall, while heading back from a work trip. PROS: friendly staff, clean and spacious room and bathroom, wifi works well, free parking available, excellent value for money, and there's the chance to use a microwave oven in the dinning-hall. Special mention for the microwave oven, I wish more hotels and guest houses offered that option! Cons: on the day I was there, the tv (and tv remote) didn't work; but wifi worked well. The only annoying thing was the overwhelming smell of air freshener in the room and bathroom. I had to keep the window open in my room for over an hour to get rid of the chemical smell. Once I changed the air, it was all good.

A new manager before Christmas had made major improvements all round but he left after 8 days due to exhaustion, lack of support and being bullied by the often inebriated manager of the sister hotel, Waverley Inn Lodge. He told me there are various ongoing issues & improprieties, including theft by a senior manager who has victimised a long term guest and has been reported to police. Unfortunately it's now back to old ways; and they're not good. Unmanned reception. Staff arguing with a long term guest in open forum. This guest interfering in other guests' business. Room ensuites thick with mold. Curtains hanging off rails. Poor standard of housekeeping. Front door open all night is very disconcerting. Continental breakfast is diabolical. Stale, frozen 10p loaves of bread, old pancakes, frozen croissants, butter portions not refrigerated. I could go on. Milk out of date, coffee luke warm. Staffing levels are appalling. The manager of Waverley Lodge oversees operations. He is thoroughly unpleasant & unprofessional and has no idea how to treat guests or his staff. All this is evident to guests like me. It's like being in a slightly sinister soap. Wicked Waverley! This place is relatively cheap but it's a Hammer House of Horrors that's best avoided. Pay a little more and go to The National Hotel opposite.