Tài Khoản Khách
ngày 13 tháng 11 năm 2023
After reading several good reviews of this hotel I booked 3 nights for an event nearby. The room was clean and decent, but that’s where the good stops. The hotel is right on Rt 35 and the noise from the highway is too much. The continental breakfast is awful. I requested room cleaning every day with the manager yet it was not done. At 6 in the evening the 2nd night there were two guys banging on my door claiming to be maintenance. I would not open the door telling them I did not request or need them. They claimed to need to change a shower valve. Nothing was wrong with the shower, maybe it was legit but who does that at 6 when the guest is occupying the room. The manager was off the whole weekend so I talked to the staff, who were nice, to relay my complaints to the manager and they agreed to do so and have him email me. Never heard from him. Better places to stay in Pearsal. This hotel sucks.
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