Hotel Timor

The room was excellent and the meals were a highlight of staying at Hotel Timor. Staff throughout the hotel were very helpful and always polite. I really appreciated that the staff passed on a message to book online for a better deal than could be offered in person.  The complimentary airport pick up and drop off were very good service.  Laundry was always returned the same day, fresh and ironed. Looking forward to going back again.

We stayed at Hotel Timor because it had a nice location in town. We stayed for 4 days and discovered these pros and cons. Cons: 1. No elevators. Room they assigned us was on several flights of stairs. We are seniors so receptionist (she tried her best to help us) got us a dirty room on the First Floor, which was 2 flights of stairs from reception. The room was more thoroughly cleaned the next morning. 2. Two men cleaned the rooms. One drove us out before cleaning & when he finished, didn't bother informing us when we were just a few steps away on the same floor. This man also refused to give me a laundry bag even after I explained to him that the laundry bag in our room is at the cleaners' & that I have more laundry for the next day. After more discussions, he relented. New toiletries were not issued. 3. In room phone & hair dryer not working. One of the room cleaning guys gave us a working hair dryer the next day. 4. Black mold in shower and shower floor had cracks. It took a long time for water to drain in the shower thus the feet have to get wet with dirty water used after showering. Have to pause shower after every few minutes so water won't flow into the rest of the restroom. 5. Inroom wifi was a total miss, unable to support a phone conversation. Internet speed in the room was 1 mbps. 6. Narrow depth closet, 6 inches only. Hanger width is a foot, more or less. Have to orient hangers accordingly. 7. Mosquitoes, gnats in room day & night. 8. Bed is simple foam rubber mattress, no coil springs 9. Cleanliness black mold has invaded caulking in shower so needs to be regrouted & recaulked 10. Shower head does not flow properly, needs replacement Pros: 1. Front desk ladies especially Paya & Taya were very helpful & eager to please. Both spoke English well. 2. Restaurant employees were friendly but didn't speak English. However, they understood some Spanish since they spoke Portuguese. Daily breakfast from 6:30- 10:00 was filling, consisting of western & Asian favorites & sliced tropical fruits. There was no egg station but they served fried eggs & scrambled eggs. They had a self serve coffee machine. Coffee for breakfast is unlimited. 3. Their grilled salmon with local vegetables tasted great and was my favorite. 4. The AC worked great. The room was pretty quiet though it was next to a busy road and a small park. 5. Refrigerator in the room worked well 6. Free car service to & from the airport. The hotel is a block away from a small grocery. Use a credit card or local Timorese currency if buying from local grocery. This is my honest opinion of the hotel- it may not seem warm for the owners but that's my take of Hotel Timor,

Hotel Timor is a great place to stay. They pick you up from the airport and do everything they can to make your stay a good one. The staff are helpful and provide good advice. The location is fantastic. You can walk to the ferry, to good local restaurants, cafes, supermarket, museum and Parliament House. I recommend staying here for work and when on holiday.