Aquasis de Luxe Resort & Spa - Ultra All Inclusive

The most incredible hotel I’ve ever stayed in, the pavilions in particular are 100% worth the extra money. The Italian restaurant is great for lunch, and the hotel is immaculate. Staff can’t do enough for you.

Just returned after an amazing 10 days, the hotel and grounds are spotless and there is always something going on, the animation team and all the staff work so hard. The a la carte restaurants are a bonus, we ate at the Italian and Mexican and the food was amazing, you can also go the Italian for lunch as many times as you want to if you want a change from the snack bar or main restaurant without booking. We stayed in the main building at the front of the hotel, it was a large room with a double bed a single bed and a chaise longue. We would definitely recommend this hotel and hope to return in the near future

Amazing hotel. I have just returned from a week's holiday here with family. Myself, my husband and our two sons (5 & 1) plus two other adults in different rooms. I was a bit nervous because of the recent negative reviews. I can honestly say that I do not understand those reviews. We think this hotel is wonderful. It is so beautiful and so well designed. Every detail is thought out and we loved it! I've never written a review but this place deserves it. Also, I leave this review having had weather that wasn't great for most of our holiday and quite a few disappointing experiences so I'm not just in that post holiday happiness! This is a genuinely honest review of our experience of the hotel, despite other elements of our holiday not being as expected. I've detailed our experience below. It's a long read but I always like to read tons of reviews before booking somewhere (as I did before booking this place) so I tried to answer questions I would have. I also mention Jet2 holidays at the end of the review. If you've booked with them it's worth reading our experience (very good!) Food: We thought the food was amazing. So many options and definitely enough variety to change what you eat each night. For example, one night a pasta dish, next night Chinese food, next night breads and meat. We thought the food was full of flavour and they are constantly bringing our fresh portions. The staff are happy to serve you your drinks and bring large bottles of water to the table for you. Honestly we have no complaints at all regarding the food. Cleanliness: The communal areas were very clean. In some areas the carpet looks a little tired (this is a maintenance thing, not cleanliness as it was still spotless) but this is the only thing I noticed. All three of our rooms were clean. There is a panel near the door to the room where you can click make up room/do not disturb etc. This lets housekeeping know you would like your room resetting and cleaning and they do it everyday. They would always mop the floors too and clean the outside area (balcony/patio). There were always people cleaning. At meal times there were several people sweeping up constantly. We had a messy one year old and they would sweep under his high chair regularly. They never did this in a judgemental way or rushing us. They were always smiling and interacting with him. But it meant that the eating rooms were always tidy which we liked. There are quite a few 'stray' cats around. We absolutely loved that though and had no issue with it. They were very friendly and obviously used to being around people. The cats looked well looked after and if they were in the buffet area the staff would kindly shoo them away. A particularly chunky cat would always hang out near the seafood restaurant. He obviously knew what he was doing! Staff: We found all the staff to be really friendly. On arrival, very helpful and kind bellboys helped gather all our things and helped each of us to our rooms. Our room was down