Tài Khoản Khách
ngày 30 tháng 7 năm 2025
Unfortunately, our stay at this hotel was quite disappointing due to several major issues with the building and facilities. The entire property feels very outdated, and there is no air conditioning in the main building, including the dining area, reception, and hallways, which made things extremely uncomfortable, especially during the hotter parts of the day. One of the most concerning aspects was the lack of a smoke-free environment. People were smoking everywhere—especially around the kids’ pools—which was very unpleasant and not family-friendly at all. There were no designated no-smoking zones across the hotel grounds. Very slippery around the pools. The hotel only has three lifts, which are nowhere near enough for the number of guests. During meal times and in the evenings, we spent a frustrating amount of time just waiting for an elevator. The bathrooms in the rooms were in poor condition—rotten and in desperate need of renovation. Similarly, the spa facilities were very run down. The one shower available had market-style curtains, and the area flooded each time we used it. It certainly did not meet any reasonable expectations for a spa experience. On a more positive note, the food was good and we appreciated the effort from the staff, who were kind and helpful despite having limited English, which occasionally made communication a bit difficult. Overall, while there were a few positives, the condition of the facilities and the lack of basic comfort and cleanliness would make it hard for us to recommend this hotel, especially to families with children.
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