Zamil H
ngày 14 tháng 9 năm 2024
TERRIBLE PLACE, STAY AWAY FROM THIS HOTEL 0 Star, FULL Of S**** , WORST NIGHTMARE OF OUR LIFE, TERRIBLE SERVICE, complete SCAM Worst holiday ever, never come to this hotel it's at maximum 2 stars their deceivingly advertising IT AS A 5 star, it's disgusting there's MOULD in the BATHROOMS, rooms are small, aircons are super OLD EVERYONE GOT THE COLDS DUE TO THAT, the variety of food is less plus you get diarrhoea be be cautious, dirty rooms UNHOOVERED, uncleaned, staff can't HELP WITH anything at all always a big NO, never had this type of service in my life whilst we've come 4 times before to Turkey, house keeping doesn't change bedcovers and towels you have to forcefully get it from themselves coz they don't want to give it and put it ON yourselves, they refused to give hotel key cards even though we were a family of 4 we spoke others they done the exact same thing to them as well, the kettle was super nasty with MOULD INSIDE IT, SHOWERS AND SINKS had all sorts of coloured marks and stains all over it, fridge HAD MOULD, SOFBED WAS BROKEN, we are STAYING RIGHT NOW AT THE MOMENT 12-20SEP RIGHT NOW AND HATING EVERY MOMENT OF IT, LIFTS BROKE DOWN, BINS AREN'T CHANGED, TV IS 10INCH LOOOL FROM BACK IM THE 1980s, infant sized toilet never seen before, decor has not been touched in the past 40 years, wallpaper ripped ect, we're having a nasty disgusting holiday fully disappointing that love holidays can accept them to advertise this as 5 star, spent quite a bit of my savings, all to waste with this hotel
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