The Hamptons - Luxurious Fully Furnished 2 Bedroom Central Location

Well appointed apartment It was a very well fitted out apartment with everything we needed!

Saw this advertised after booking similar cheaper one nearby.Attracted by the headline feature of "heated rooftop pool with views" - decided to cancel our original reservation and book this one instead. Our stay was for Friday night.Host made contact at the beginning of the week with detailed instructions regarding access. Arrived at property on Friday afternoon and checked-in without issue.The apartment had obviously been freshly cleaned and was tidy. We couldn't wait to have a swim so 3 of us decided to head to the pool,which we found easily thanks to the detailed host instructions.The pool location and views were as described.To our disapointment however,the pool water was freezing and it was not possible to even enter for a few minutes. After returning to the apartment, I contacted the host who informed me that the pool heater was in fact "under maintenance this week".I asked why they hadn't contacted us prior to check in to let us know but did not receive a response to this. Of note - on the way back to the apartment we met two permament residents and asked about the pool - they both reported that the pool is only heated during the winter months and that they had yet to receive a notification from building management that the pool heater had been turned on for the season yet. Regardless of the reasons for the pool not heated - I expect the host was aware prior to our arrival and should have informed us, especially given this is advertised as the main USP of this property

Beautiful property A very clean and brand new property. The owners have gone above and beyond ensuring they have thought of everything to make the apartment as comfortable and inviting as possible. The pool is the best in Canberra. We will definitely be back.