Holiday Inn Express & Suites Dickinson

Hotel was great! Staff was friendly, breakfast was hot and good qualty. Beds were comfortable, pillows, and sheets were soft and nice.

Our experience started off rocky with the front desk guy not being welcoming at all. He didn’t even say hello. He just said “name” and “sign here” throughout the entire interaction. Then when we got into the room and pulled out the sofa bed, it was a bare mattress. We looked in the closet and there was a blanket only. We tried to call the front desk for a mattress pad and sheets but we got a disconnected ring tone. Not busy signal so we couldn’t get a hold of anyone. I had to take my sheet off my bed to give to her and just use a blanket on my bed. The breakfast the next morning was not the greatest either. The pancake machine was broken. The only positive was a soft bed.

Extremely clean, with down to earth caring staff. Would most definitely stay again. Only downfall was that the pool is smaller size BUT this did not affect me as I had my kids swim during a less busy timeframe.