Rch Luxury Hotel & Pool

The building design is amazing, the views and the peace that we felt there was incomparable. The grass around the pool is not convenient as it gets very wet and slippery, the breakfast could be improved but the lunch and dinner options were great. We made a reservation to stay in the room with a pool since August but it was already occupied, we were offered a different room with ocean view instead but was a bit small for the family. Overall we had a great experience that could be improved but we would go back if time allows.

It's a good hotel to enjoy the surroundings because it's in front of the beach. The staff is friendly and the food is delicious. The hotel price is overpriced and the air conditioner doesn't work well. There's really nothing around.

We had such a wonderful time at this property! We would definitely go back! Service was 5 star, staff were all so amazing and the view is spectacular! And the food was excellent.

We had a quite disappointing experience in this accommodation. For what it is, it is definitely overpriced and not worth it at all. The pool was not fully intact and dirty, the Pizza of the restaurant was not fully cooked (after this we didn’t dare to try another dish or drink, also because of the high prices), the WiFi did not work AT ALL and the hotel was in general in not a great state. We thought it was ridiculous that this place has the word “luxury” in its name because it’s quite misleading. We also didn’t really feel heard or that the hotel was forthcoming and trying to create a better experience for us when we voiced our complaints. Very disappointing. Also beware of an additional tax that you will have to pay in cash upon arrival.

The hotel was fantastic.They even washed my car before we left. A special thanks to Paul for his special attention.

I stayed at RCH with my husband and two young children (6 and 8 years) five nights in January 2024. Upon arrival, one of the owners Paul offered our family an upgrade for a small fee - specifically, he upgraded us to a family suite, which comprises two interconnecting rooms (each with own bathroom). This configuration was our favourite configuration in all of Colombia, as previously we had been losing sleep by sharing two double beds between the four of us (the standard family room setup in the other hotels we stayed in). Thank you Paul for thinking of us and making this happen. Rooms - we were in interconnecting suites 3 and 4. The rooms are thoughtfully furnished and sleep quality is high (you can hear the waves!) The beds, pillows and linen were extremely comfortable, and a mosquito need is hung around the bed in case you would like it (though we didn’t actually see any mosquitoes). The bathrooms open-air and extremely lovely. L’Occitane essentials are provided. Hot water is plumbed in (quite unusual in these parts!), including at the outdoor beach shower. Vibes and location - the location is approx. a 2.5 hour, easy drive from Santa Marta. In terms of vibes, there is a lovely pool, bar and restaurant scene overlooking the water. The beach scenario is chalk and cheese as compared with Santa Marta (where we stayed for two nights). Here, there are no nuisances such as motorised watersports, touts setting up jewellery stands in front of you, people grabbing your feet and not letting go in order to give you a massage (all happened in Santa Marta). And while I don’t want to unduly disparage Santa Marta - the beach is truly stunning and we still had an amazing time - this is a much quieter experience, with only a few others on the beach at at time, and nobody selling things. Suitability for families - absolutely yes! Bring your children here. Just happy days on the beach - and more! Children are warmly received and welcomed. In fact, Paul went out of his way to arrange a special visit from a macaw for the children at the hotel! Between the beach and pool, and types of activities on offer, our children were extremely happy and entertained. I would like to add a special note that the people who designed the menu really “get kids”, and there are many options that our kids just loved. At one point they were fighting over the pasta al horno (I think that’s what it was called! The pasta with cheese). Interestingly, I thought the hotel was still romantic and perfect for couples. Paul and Carlos are nailing it! Activities - we were truly touched by the effort Carlos went to in planning our activities. We told Paul (in the first instance, then Carlos) what our interests were, and they curated a little itinerary for us. The flamingo experience was truly world-class and I hope that this attraction will be developed sustainability if and when it becomes more popular! Fingers crossed. But pre-kids, hubby and I saw flamingoes in four countries - Chile, E