Neptune Palm Beach Boutique Resort & Spa - All Inclusive

The best hotel i have ever been. The stuff is very friendly and always helpful. The pool is clean. The rooms are spacious and clean. The garden is beautiful and well-tended. The food is delicious and the coctails are freshly made. Definitely we come back again.

This was the perfect hotel for us. The buildings and decor are properly African rather than bland modern. The rooms are well appointed with everything you need and more. The real stars of the hotel are the staff. Absolutely brilliant, friendly and helpful, going the extra mile all the time. There are so many hotels offering a similar package and its the staff that make the difference - the Neptune staff would bring me back here in a flash. In the restaurant, Patrick and his team looked after us better than anywhere else we've ever been.

The Neptune Palm Beach Hotel can be compared to paradise on Earth! We spent a week's holiday with my family, full of sun, delicious food in the hotel restaurant and amazing service - here special greetings to Hellenah and Chrisantus (amazing young people, full professionalism in contact with guests, cordial and always smiling). Clean rooms, the hotel surroundings very well-kept. A great adventure is contact with the ubiquitous monkeys that steal fruit:) I highly, highly recommend it, we will definitely return to Neptun Palm Beach Boutique Resort&Spa in the future.

The staff at the palm resort were very friendly and helpful. The service for food and drinks was excellent and very tasty, they had various cuisine's. Highly recommend. In particular at the pool bar Brian and main bar Stanley and Felix were very accommodating.

We had the best experience ever,from checking in upon arrival was easy ,all stuff in the hotel are so friendly from the porters ,receptionist ,cleaners and the restaurant staff were amazing oh yes and Patrick and Rachel made sure we all taken care of with a friendly smile everyday this is, definitely Resort to be love it❤️❤️

Starting with the check in process, the manager, Manoj, was hospitable and welcoming. The rooms are spacious and modern with a beautiful Kenyan esthetic. Staff is incredible, from room cleaning to drinks to buffet, they are attentive, kind, patient and the level of customer service is bar none. The beach is absolutely stunning and the sand is like butter. We had such a great time jumping around in the water which was clear and clean. Hotel organized a glass bottom boat and a snorkelling trip to Robinson Baobab island which was one of the best I've ever experienced. Chef and F&B manager as well as all of the staff are just incredible. Can't recommend this hotel enough. Thank you for helping us create beautiful memories in Kenya.