ESTELLE
ngày 5 tháng 6 năm 2024
Cute place right on the beach. We were extremely disappointed with the customer service (or lack of). From checking in to requesting housekeeping the service was terrible. No one knew ANYTHING! From where to get coffee, to getting the room clean, no one knew. The coffee maker was broken, the refrigerator didn’t work, the internet was worse than dial up and patchy when it did work. Te cable didn’t work either!!! It’s funny writing this, but it’s all true. To top it off, it stormed and flooded the way in and out. The driveway had more than a foot of standing water in it for 3 days!!! No one saw it as an issue. Everyone complained about it yet nothing was done. Bizarre!!!
If there wasn’t a beach, it would have been a complete bust!!! Stay at a different Hilton!!!
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