The Palms of Destin

Condo #2608. We were there for a little over 2 months. Pots and pans looked like they came from a homeless encampment. We ended up buying our own. The pool was closed (we were not notified of this). They actually entered the condo without our permission while we were gone. I could go one……it’s just not worth it!!!

Great pool and restaurant, poor unit. My daughter booked a family trip in unit 1905 that was anything but comfortable. This junior suite was dirty. Kitchen utensils, walls, and door handles were sticky, dirty or stained. The beds were so uncomfortable on the full bunks we had back aches and could not rest. There was no storage for clothing in the jr room with the exception of a small closet in what seemed more like a storage area than an actual bedroom suite. The closet was filled with construction and cleaning supplies. The other closet contained the washer and dryer. The shower had an overhead exposed light without a covering or dome. I am certain that it is a building code violation. The entire junior room lacked quality construction. The barn style door provides no sound barrier for a restful sleep. None of the furnishings were quality or durable enough for frequent use throughout the unit and the chairs on the balcony did not provide any relaxation either. The back of the chairs were low- non supporting and there were no loungers. I was extremely disappointed because at first glance the resort seemed like a very nice place. I was also upset that my daughter wasn’t getting the value for her money. She really plans great trips for our family and everything about this trip was great until we returned to our room to rest. I was going to complain however, after reading previous reviews while there, I realized that Compass is aware of the poor quality and they just don’t care. We travel to Destin often. I personally will not stay at The Palms again.

We stayed here for vacation. The grounds are wonderful. Check in was quick and easy. They actually had our room ready way before check in which was nice. The shuttle they offer is very nice. You can walk to the beach. Its about a 5-10 minute walk. The hotel is in a great area with alot of restaurants and things to do around it. Our room was very nice and clean. We would stay here again.