Passenger31099636306
ngày 28 tháng 6 năm 2023
We stayed in this hotel for one night and reached the hotel walking about 10mins from the Dessau train station. We are Radisson Premium members but were not given a room upgrade due to unavailability. That can happen of course, but we were then not given anything else to compensate for that, not even complimentary drinks or so, so we did not feel recognized at all as Premium members at this hotel. At reception, there was only one desk with staff, so no priority service for Premium members, and often long queues of people wanting to check-in or -out. The room itself was ok and clean, although it felt a bit worn-out and could do with a nice make-over (especially in a city so famous for its architecture). Staff were professional. Breakfast was ok as well, with a decent selection of food and drinks. We probably would only stay at this hotel again if we would know that our Premium membership would be more appreciated.
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