Magnuson Grand Desoto

We will never stay here again. The place looked dirty/abandoned, other than their bar, which was loud at night. The staff was pretty short and rude - to us. They also demanded we pay $100 cash upfront for "incidentals". When I said we didn't have cash, they instructed us to walk across the parking lot to the 7-11 and get it out of their ATM machine, or they would not rent us the room! They refused to take our card! During check-out the next day, they made us wait while they went up to check our room. This wouldn't be as infuriating if I didn't notice other people casually checking out - without the hassle - by simply dropping their keycards on the counter and walking out - with the staff politely wishing them a good day! The departing folks told me they didn't have to pay the $100 fee, nor had they even heard of it! Wow! The attendant seem to smirk as I noticed the discrimination! Do not stay here!

This hotel is seriously sad. It’s right out of the 70’s. The outside looks like an old run down building. Then you come in and the lobby has run down furniture that I wouldn’t dare sit on. After you check in we come around to what is a wide open area that has lights in the center that don’t work. A empty swimming pool that who know when had water in it and a children’s play gym that you can’t get to along with a room that looks like it was workout equipment. It’s all taped off with yellow tape. Then you come around to the elevator oh and I forgot the hotel is hot with no air conditioning. Everything is outdated. In the bathroom they put a rectangle of another piece of wallpaper up that doesn’t match what is already up. The curtains are dirty and the valance is dusty. There isn’t a real comforter on the bed it’s some thin piece of material. The chair is dirty and dingy. I wouldn’t sit on it even with clothes on. I did sit on the desk chair as it looked clean. I will give the bed was comfortable. There was only one plug on the lamp to use and that was it for plugs in the room. The only other plug is in the bathroom which is inconvenient when there are two adults in a room that need to plug up and charge phones. Oh and it took us forever to get the door to open. We had to stick the key cards in the door multiple times to even get the light to turn green. I don’t recommend this hotel to anyone.