petrina yeo
9 tháng năm, 2024
It's my 3rd stay with Westin. It was a perfect stay.
I really loved how seamless it was throughout the whole process from check in (car parking is great now without the need for validation), room was upgraded which was such a lovely gesture, the breakfast was superb as usual (the variety was one of the best ive encountered in all my travels), even the special amenities kit for my kid was so nice to have. The kids play areas such as the small reception slide, kids club, level 6 games area was a nice touch to keep the kids entertained. Just a suggestion that maybe a swing would be nice to have.
If there's only one downside was the weather was really hot for dining outdoor at breakfast areas, and would be cooler if the air con worked as I saw them repairing it, but it was no issue as we moved our seat indoors.
I did stay at Anantara Desaru once before and it didn't have the same family friendly and welcoming feel that I felt at Westin Desaru. I would definitely stay again at westin.
Thanks so much to Westin Desaru team! It's a great job and continue the awesome work!
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