The Stay Company, Derby Central

Really loud music playing into the early hours from the pub next door, WiFi that doesn’t work in half the apar**ent, barely stocked kitchen (not even a large plate) and the whole apar**ent was boiling, boiling hot (probably their failed attempt to insulate from the noise). Also the photos are not a true reflection of what you get! Furniture is outdated and broken in places, some lights don’t work, I could go on. I stayed here so you don’t have to! Save your money.

I was so impressed with this accommodation it was so spacious, spotlessly clean and modern. There is fantastic amenities around the property and the management are great with communication in the lead up to your stay. I feel our stay was fantastic value for money and a short distance from our planned trip to Alton towers. We will 100% return here in the future.

The apar**ent is very spacious and at the price a steal. It is comfortable and the toiletries and tea, coffee, etc. were all fine. The rooms are nice and it looked like a great deal. But we ran into some problems: it was a 3-bedroom apar**ent with two full showers/toilets. One of the showers did not work at all -- and so four of us had to use one shower which was very inconvenient. We complained on the second day and the maintenance *** came but said he would be unable to fix it until the day of our departure. The AC system was impossible to operate: no manual, no instructions, and it was some system which was opaque. So it was rather hot and very difficult to sleep -- especially the first night, since our room overlooked the Fat Cat Cafe where the music was blaring until 1 am (Tue night moving into Wed). Sleep was nearly impossible. The company should have offered a partial refund for the shower not working at all but did nothing of that kind.

The property was good. Clean and tidy. Great response when we needed a cot and mistakenly aet off the fire alarm. Only a mop or broom would be great just to tidy up while we were there.

Amazing flat. It was clean and comfortable. We had a good two night stay. Thank you!

Very convenient location. Property is in great shape. Would love to stay again m.