Hampton Inn and Suites Deptford

I booked a king suite and they gave me a queen double…. But didn’t tell me until I got to my room & called the front desk. The bathroom was not clean there was a used bar of soap in the shower.

When we arrived there was no trash can in our room. We went to the pool and it had a very strong harsh chemical smell mixed with chlorine so we couldn’t even enjoy the pool. Then the towels at the pool were the size of dish towels. At the end of the night we called and asked the front desk for more towels and they told us that they didn’t have anymore towels to give out. So we went home to get towels to bring back to the hotel. Why am I paying over $100 for a hotel when I have to go home and get towels ?

Very nice accommodations only downside is side door wouldn't allow you to enter with keycard all week. Had to use the front entrance every time.

I was charged a $250.00 fee because i left a box a pizza and crumb cake in my floor!? The staff is super rude there the manager is just as horrible as the staff! I will never book here again!

I did not like having to pay for parking. There was no security for the parking lot, so why do I have to pay?

Room 431 was missing the dark shade on the bedside window, too bright, no true privacy. Only one handtowel provided, shower\toilet room light did not work. How was that area cleaned? Yet room and property were clean and otherwise well appointed.

I used the app to check in and was assigned my room. I tried to use the digital key but that didn’t work. When I arrived, all I did was go to the front desk and just pick up my room key. As for the area, there are plenty of dining and shopping options available.

Property was clean, which is most important to me. However, I was asked if I had a car and charged $15 for parking. This was NOT in the description when I choose this hotel. The front desk didn't even ask for a discription of my car after taking my money,. I felt sucker punched.

I was pleasantly surpised at the size of the room and the overall cleaniness of the room.