Tài Khoản Khách
ngày 14 tháng 10 năm 2022
No heat in room, at the front desk we were told to turn off gage for 15 minutes and try again, to no avail. Front desk then gave us blankets and were told boiler was most likely off, maintenance would be in at 11pm. No results. Black mold and cracked tile in bathroom. No cold water, so scalding shower water, unable to bathe. Alternative suggestion offered close to check out, we were out of time. At check out we requested that the deposit required for every guest be credited now and to confirm that our room was indeed left good. But no, in case we were smoking in room. We are beyond 60, good gracious. So, absolutely do not stay there. No help from our booking company.
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