Các đánh giá Hilton Fiji Beach Resort and Spa

Phản Hồi Từ Khách Sạn: Ni Sa Bula Vinaka,We appreciate you taking the time to provide such relevant and constructive feedback in regards to your recent visit with us. Without such feedback, it is impossible to continually improve and enhance on the overall experience that our guests receive from our team, so we are very grateful for you taking the time to share with us.We are truly sorry to learn of the challenges encountered with the Wi-Fi connectivity. It is is not the level of service we strive to provide, and we understand how frustrating it may have been to call and visit reception multiple times.Additionally, we regret that your room did not meet your expectations. Guests are welcome to share their room allocation requests, however please note that we cannot guarantee specific room assignments as they depend on the day's occupancy levels. Your comments regarding staff responsiveness and service quality have been noted. While we are pleased to read you found our team friendly, we know that friendliness alone does not compensate for the lack of prompt and efficient service. We will address these areas for improvement with our team to prevent similar issues in the future.We sincerely apologize for any inconvenience and discomfort caused to you.Thank you once again for bringing these matters to our attention. Your feedback is invaluable, and we hope to have the opportunity to welcome you back in the future, where we can provide you with the quality experience we are committed to delivering.Vinaka And Kind Regards,Carey Osborne

Phản Hồi Từ Khách Sạn: Ni Sa Bula Vinaka YHTOMIT,We are delighted that you enjoyed your stay with us and we certainly look forward to welcoming you back soon.Vinaka And Kind Regards,Carey Osborne

Phản Hồi Từ Khách Sạn: Ni Sa Bula Vinaka Kamsiyochukwu,Thank you for your amazing review and for your loyalty.We are thrilled that you enjoyed your stay with us and we certainly look forward to welcoming you back home to us.Vinaka And Kind Regards,Carey Osborne

Phản Hồi Từ Khách Sạn: Ni Sa Bula Vinaka!Thank you for taking the time to share your review. We are thrilled that you had a fantastic stay and enjoyed the garden, views and our team members.Your constructive feedback regarding the room has been noted and shared with the relevant managers for their attention. Currently there is an on-going refurbishment programme that is updating all the areas of the resort and this should address what you have kindly brought to our attention. We sincerely apologize for any discomfort and inconvenience that this has brought you.We do hope to welcome you back so that we may create a more positive impression.Vinaka And Kind Regards,Carey Osborne

Phản Hồi Từ Khách Sạn: Ni Sa Bula Vinaka,Greetings from the Hilton Fiji Beach Resort & Spa and we thank you for taking the time to share your experience. We regret to hear that we did not meet your expectations regarding the service, food and room. Please be assured that your feedback is taken seriously, and we have communicated your concerns to the appropriate managers for further training and coaching of the relevant team members. We sincerely apologize for any inconvenience and discomfort caused and for your dissatisfaction with the garden view room.We hope to have the opportunity to welcome you back so that we may provide a more positive experience.Vinaka And Kind Regards,Carey Osborne

Phản Hồi Từ Khách Sạn: Ni Sa Bula Vinaka!! A belated "Happy Birthday"!! We are absolutely thrilled that you had a fantastic birthday celebration and we are certainly looking forward to welcoming you back home to us.Vinaka And Kind Regards, Carey Osborne

Phản Hồi Từ Khách Sạn: Ni Sa Bula Vinaka ShahMayur,We are absolutely delighted that you had a superb and fantastic stay with us. The team and I certainly look forward to your return home to us.Vinaka And Kind Regards,Carey Osborne

Phản Hồi Từ Khách Sạn: Ni Sa Bula Vinaka,We appreciate you taking the time to share your review. It is disappointing to learn of the shortfalls experienced during Check-in and with our buggy services. Your feedback has been shared with our Front Office team for training and coaching purposes with all the team members concerned. We do sincerely apologize for the inconvenience and discomfort that this may have caused you. We do hope to have an opportunity to welcome you back for a more positive experience.Vinaka And Kind Regards,Carey Osborne

Phản Hồi Từ Khách Sạn: Ni Sa Bula Vinaka!We appreciate the time taken to share your review.Thank you for your kind words regarding our team members.The team and I look forward to welcoming you back to us.Vinaka And Kind Regards,Carey Osborne

Phản Hồi Từ Khách Sạn: Ni Sa Bula Vinaka!Thank you for your amazing review. Vinaka! We look forward to your return home to us.Vinaka And Kind Regards,Carey Osborne

Phản Hồi Từ Khách Sạn: Bula, We are sorry to learn of the below par experience that you had encountered during your recent stay. It is disappointing that we have not met with the expectations and have shared your feedback with our management team for training and coaching purposes with the team members concerned. Our sincere apology for the inconvenience and discomfort caused to you. We do hope to have an opportunity to welcome you back so that we may earn back your loyalty. Vinaka And Kind Regards, Carey Osborne

Phản Hồi Từ Khách Sạn: Ni Sa Bula Vinaka Jatin,Your kind words regarding your recent stay at Hilton Fiji Beach Resort And Spa is greatly appreciated.The team and I hope to welcome you back soon.Vinaka And Kind Regards,Carey Osborne

Phản Hồi Từ Khách Sạn: Ni Sa Bula Vinaka Ash,We are thrilled that you had a good experience and that you were well look after. The team and I look forward to welcoming you back home to us.Vinaka And Kind Regards, Carey Osborne

Phản Hồi Từ Khách Sạn: Ni Sa Bula Vinaka Yury,Thank you for taking the time to share your review.We have noted your feedback and would appreciate more information so that we may address what you have kindly highlighted.The team and I look forward to your feedback.Vinaka And Kind Regards, Carey Osborne