IP Royal Hotel - New Delhi

We booked the IP Royal Hotel for a group stay, and it was an absolute nightmare from start to finish. No Water in the Morning: We woke up to discover there was no water because the guard forgot to turn on the motor. After hours of waiting, water finally came, but there was no hot water even after waiting another hour. Completely unacceptable. Horrible Linen: The room linens were disgusting—stained and unhygienic. When we requested a change, the staff outright refused, claiming, "All the linens are like that; we can’t change it just because you didn’t like it." Shocking attitude! Rude and Threatening Staff: The staff was beyond rude, dismissing all our complaints. To make matters worse, after numerous complaints, one of them even threatened to hit a family member! Absolutely appalling behavior. Owner Justified Their Actions: Instead of addressing the issues, the owner defended the staff's behavior, adding insult to injury. If you value your money, peace of mind, and safety, do not book this hotel. This was the worst experience we’ve ever had, and we wouldn’t wish it on anyone. Avoid at all costs!