Tài Khoản Khách
15 tháng năm, 2023
Hotel is not at all good and hygienic as it looks in picture. The owner lives in some other city driving the hotel from there. On our visit, we were the only one in entire resort after 10 days it was their first guest and they offered us the smallest room. When requested for upgrade as there was no other booking in resort, they said we can’t do it or else you have to pay for your free meals. That was disgusting from a 4 star rated hotel. There was no hot water, no proper electricity , no clean towels and they were even trying to charge for water. No evening tea so it’s nớt going to be a very pleasant experience if you are planning for your trip to Chakrata Inn Resort anytime soon. The only good thing is despite the owner is carefree and completely disinterested in customer satisfaction, the staff who are running the hotel are atleast very humble and cooperative.
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