Tài Khoản Khách
ngày 7 tháng 4 năm 2023
We got to the hotel about 9:30 and left by 10:15. While unwinding from long ride we saw something running across floor, YES it was a COCKROACH, and we had all lights on still which means there’s many more, and as we looked there were more crawling up the walls !!! Thankfully we didn’t have any of our stuff in the room yet !! Went to front desk immediately and they proceeded to tell us they didn’t have cockroaches…..so we brought him into room so he could see for himself, and he was still trying to deny it ! Told him we wanted a full refund which he did but not before making us give him $20 cash for use of room fee…which clearly was a BS move !! THOS PLACE IS NOT A GOOD HOTEL OR HAS POOR CUSTOMER SERVICE
Dịch