Abby
5 tháng mười hai, 2023
Well i paid for a king room and got a double. I went to front desk ,who told me they had available King rooms to switch me to. There were hardly any cars in the parking lot to be full. I was tols someone would contsct me the next morning about getting the appropriate room. Noone called me at all. My room was dirty and there were stains all over the floor and a roach in the mini fridge. I was very upset at that. When i went to check out , the manager said noone told her and she doesn't have access to email to read any emails about this. She said she would try to compensate me for the room, but have not heard from anyone yet. Very disappointing in Holiday Inn.
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