Residence Inn Davenport

Excellent stay! I stayed at the Residence Inn in Davenport for 2 weeks in July while working in the area. The hotel is recently renovated and so NICE! The beds were the most comfortable I've slept in - better than mine at home:) A++++ employees

I stayed at this hotel while on business and used my Marriott points to cover the charges. I booked this hotel because of the least amount of points for the week while I was there and made a huge mistake. The hotel is under a major renovation and it didn’t state that anywhere on the Marriott app until you actually booked it. The place is a mess and I would definitely stay away until it is completed. I was actually in a renovated room and it was nice, but the noise from the construction is very annoying. The road leading down to the hotel is a mess also and needs a major overhaul also…not the hotels fault. I have to say that most of the employees I interacted with were very nice. I had one issue at the hotel and the office manager corrected it right away. My recommendation would be to stay away from this hotel until the renovation is complete and hopefully they fix the road leading to it also.

I would only stay here if you are looking for an affordable hotel at $100. Quite frankly- it’s gross. The shower had blood and hair in it. There was no hot coffee at breakfast, and the buffet was not very appealing- you can grab a yogurt or bagel though. No changing table or area for little ones in the restrooms. The pool door was propped open and it was an open pit. So incredibly dangerous. Wear and tear throughout- I wish we had kept driving.

Upon arrival, the front desk clerk was crouched outside the entry door smoking. There were cigarette butts all over the ground by the trashcan. We walked thru a cloud of smoke to get in. We were informed on check in that the pool was closed. The laundry room was a mess with 1 of 2 washers working as well as 1 of 2 dryers working.  Our room smelled like it was smoked in before. There was no trash can in bathroom. And, the entry road has large cracks and potholes making arrival to the parking lot a bit rough to say the least. It looks like it's being remodeled so maybe it will get better but this is the worst Marriott we've stayed in.  

For this being a Marriott property, I was very surprised by how outdated and just swept clean this property was. After a 14hr road trip I expected a nice relaxing environment and a comfortable bed. Instead it was as if I walked into 1990. The bed was hard, the HVAC in the room did not work leaving it stuffy and hot with no air flow in the room. While the room appeared clean, the carpets and old upholstered furniture were stained and very dirty. The shower head was broke and spewed water above onto the wallpaper. For breakfast, it was bare minimum—certainly not what was pictured on the website. Checkin staff was nice but seemed to disappear for the rest of the stay. Normally I prefer a Residence Inn , however with this experience I may rethink my future bookings.

We had.a reservation for Saturday night. We received an email 6hrs before checkin that our room was cancelled due to overbooking and sorry to the inconvenience. We were already on the road to a gymnastics tournament in Davenport. When we called the hotel, they told us that there was nothing they could do to help us. Not only was the staff unapologetic, but they didn't seem to even care that we were left stranded in a strange town. I was told that they were under new management and had no intentions of trying to secure us another room due to their mistake. WOW...