Great Palace Hotel

This weekend, I had the pleasure of staying at the Great Palace Hotel in Datong, and I must say it was an incredible experience from the moment we arrived. The staff were exceptionally friendly and welcoming, checking us in quickly and even upgrading us to the best available room. To our surprise, we were greeted with a thoughtful welcome that included a fresh fruit basket, traditional Chinese soup, and complimentary tea. The hotel offers an impressive breakfast selection, catering to both local and international tastes. The rooms are spacious, spotlessly clean, and the beds are incredibly comfortable—making it easy to unwind after a day of sightseeing. This was my second time staying at the Great Palace Hotel, and once again, it exceeded expectations. Its location is ideal—right in the heart of the city, close to all major tourist attractions and just a few kilometers from the train station. Special thanks to Manager 崔经理, who was exceptionally kind and helpful throughout our stay. I would wholeheartedly recommend this hotel to anyone visiting Datong. What truly sets this hotel apart is the attention to detail and the genuine hospitality of the staff. Whether you’re a first-time visitor or returning guest, the service remains consistently high. The atmosphere strikes the perfect balance between traditional charm and modern comfort, making it a reliable choice for both leisure and business travelers. From check-in to check-out, every aspect of our stay was smooth, relaxing, and enjoyable.

Terrible service provided. The hotel charged us 400 RMB deposit but didn't refund us after check-out. The customer service is really difficult to reach and one staff refused to communicate with us although the hotel still owes us the deposit...

Great value for money. Gave loz of goodies as welcome gifts. Even helped my girl lineup all her dolls on her bed. Must try the Chinese restaurant at level 7...Peking duck and lamb soup very good