Tài Khoản Khách
ngày 16 tháng 1 năm 2025
I recently visited Sikkim and Darjeeling and made an early reservation at this hotel, expecting a pleasant stay. However, my experience was far from satisfactory and turned out to be a complete disappointment. From the start, the hotel staff was misleading and failed to provide clear, transparent communication at every turn. The room was in an appalling condition. The bed, bed covers, and furniture were all dirty and stained. It was clear that hygiene was not a priority. Despite raising these concerns with the General Manager of Operations, no improvements were made. Additionally, there was no hot water available in the bathroom. When I requested hot water, the staff refused to provide it, which is completely unacceptable. This stay was a total waste of both my time and money. I strongly advise others to avoid this property, as my experience here was nothing short of dreadful.
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