Anais Collection Hotels & Suites

I like the hotel, because it is cozy, close to the Golden beach- which is actually very nice sand beach, children friendly. It's my second time there. It's quite, calm, relaxing- exactly what I needed . Close to Chania city - 10 min by bus if u don't rent a car. We did rent one and we could explore other places like Elafonissi, Agia Marina, Kissamos, Balos... Room r big with opportunity to make a breakfast by ur self. Even tho the hotel had a great breakfast, we wanted to eat our own because I m crazy about the homemade yogurt and cheese and the extremely delicious fruits and veggies. So basically, I ate almost only that. Polite staff. If a person expects top luxury, well its not so fancy, but I love that place. Clean and with beautiful greek spirit garden:)

We had a luxury suit, this had 2 bedrooms and 2 bathrooms. Both bathrooms had walk in showers. Both beds had twin beds. The air con through out worked perfectly. We also had a shaded balcony. The downstairs hosted a kitchenette and lounge. The TV didn’t work (we didn’t report this so this may have been us). However the main issue was the kitchenette, on the listing it says we have a microwave, hob and oven. On arrival we realised there was no oven. This makes self catering much harder and limited us to microwaveable ready meals which wasn’t what we prefer. There were some ants across the kitchen side also but the room itself was very clean and I expect ants are just a common issue in such hot places. The hotel has 2 pools with set opening times, a decent gym and is an easy walk from the beach. There is a Lidl not far which is better than the mini supermarket over the road. There is also a delicious bakery up the road. With an oven, this may have been a 5 star.

What a lovely hotel !You actually feel that you are in a traditional Cretan hotel. The decor is lovely from the oak carved headboard and wardrobe doors you do get the feeling that you are experiencing a little bit of Crete. Reception staff deliver outstanding customer service and nothing seems to be too much trouble !My room is spacious and spotlessly clean with fridge TV and aircon. I do not like writing negatives as my experience has been so positive but here however breakfast uninspiring and a little chaotic. The bar ran out of milk and orange juice. The toaster took ages to work and the coffee was cold. On display there were a few slices of tinned peaches and pears, cold scrambled eggs and a few slices of bread.. At 12 Euros not good value for money. I paid 9Euros 20 on my first night for a glass of wine with soda at the bar at Happy Hour? All a bit expensive! Girl behind the bar on the next day said that she had made a mistake and gave me a free Coke to make up for it. This afternoon a family arrived ; they appeared to be friends of one of the bar staff. They had 4 children who used the pool even after 6pm when the lifeguard left. I love children BUT when I return to your hotel In September 2025 I will be dismayed if families who are not paid guests are allowed to use the facilities of the hotel for free. A great little hotel let down a bit by the bar.

Our holidays in Anais Collection will be unforgettable.Everything was wonderful.The gardens were well kept,the rooms were clean and comfortable and the employees were friendly and willing to help with anything we needed.We had at our disposal 2 big swimming pools with crystal water and 2 gyms.We thank you very much for the experience we had and we will definitely come back next year.

Positives: 300m zum nächsten Strand. Bushaltestelle direkt vor dem Hotel Guter Supermarkt nur 100m entfernt Negatives: Falsche Infos von der Rezeption über den Busfahrplan. Pool schließt um 18.00 Uhr bei 33 grad Außentemperatur! WLAN Verbindung mangelhaft. Steckdose im Bad ohne Funktion. Klimaanlage kühlt nicht, macht nur Krach, sonst nichts. Die 3. Person schläft nur auf einer Couch! Kein Lappen oder Schwamm zum abwaschen in der Küche. Keine Privatsphäre, man sitzt auf dem Präsentierteller! Keine Hotelparkplätze, nur an der Straße. Nur 1 Taverne Fußläufig erreichbar! Bei Ankunft hatten wir 3 Stühle auf der Veranda, 2 Tage später waren es nur noch 2 Stühle. Verkehrslärm

Magnifique emplacement, chambres confortables et personnels très agréables. La mer est agréable et bien animée. Le magasin à côté est au top.