Jinshan Hotel

Check-in: Check-in was quick and we were given a pass for free entry to vineyard and two small bottles of wine. An extra key card was also provided upon request. No deposit had to be made. The receptionist didn’t seem to have a lot of experience in handling booking confirmations shown in English language, but they quickly found it in their system instead. Rooms: Quite spacious and with all the furniture. It had a sofa set, 4 chairs with side tables along with a working desk and chair as well. Bedroom had a king size bed and a side sofa as well. The living room had a small balcony which allows you to enjoy the view outside. The lights were automatic and all buttons were touch operated. Air conditioner took some time and were not always able to reach the desired temperature. Luckily the weather was good. Amenities: The mini bar refrigerator seem to have been removed during our visit; but there was tea, coffee and two complementary water bottles, a big 5 liter jar of drinking water was also in the room which only costed 5 RMB. We didn’t try the gym but a walk around the pond was quite pleasant. Bathroom: The bathroom was big, fitted with a bathtub and good water pressure. Hot water was always available but not sure why it was yellow in color; should be fine for bathing I guess. The shower only worked in one mode and drain seemed a bit broken. Shower gel bottle was only filled up to a quarter of its capacity but seemed enough as we didn’t have to ask for a refill. There was no shaving kit found among disposables but all other items were there. Service: The room service was great and the food that we ordered from hotel restaurant arrived within 20 minutes. They also cleaned the room when we went out in the morning and provided a fresh set of towels and other amenities. Reception always provided the directions but no one accompanied us to the room after check-in. They always had a smile on and helped us with all our queries.

這酒店太差了，完全就是消費欺詐，首先説貨不對板，平台上發佈用的是金山國際酒店的照片，實際來了之後根本不是金山國際酒店，是一個叫做“怡心園”的養老公寓，如果是養老公寓沒有問題，大大方方的説就是了，沒必要用別人的名義發佈，這就是欺詐。其次管理混亂，園區內指引標誌不明顯，停車規劃嚴重不足，原本雙向通行的道路停滿了車，衹能一輛車勉強通行。 還有前台服務差，並且服務及其不專業，按照平台預訂訊息為金山國際酒店，去了金山酒店前台後告知不在金山酒店辦入住，要去“怡心園”入住，而且金山國際酒店前台服務態度極其惡劣，完全就是一副吆五喝六的態度，怡心園那邊前台及其不專業，辦理入住還需要先出示預訂訊息，而且還要分兩步，先確認打印個單子再去辦理入住，而且永遠讓等，每個人都要現找鑰匙，一問三不知，明顯就是沒有準備好。 再有就是服務差，服務不行，最終入住是臨時現找的一間房，連鑰匙都沒給，是服務人員開的房門。 總之，這個酒店一定要避雷，這個是大坑。

詢問了員工是丹鳳最好的酒店，確實住宿整體來説都很不錯，還是推薦住在主樓的小三層，觀景會更好。餐廳的飯菜也很划算，非常值得週末出遊來轉轉。

服務非常棒，隨叫隨到，設施齊全，地理位置坐落在景區內所以去景區非常方便，非常推薦！

很少評價入住的酒店，這次入住體驗非常差，不得不吐槽一下。管理極其混亂！配套服務太差！頭一次辦入住要排兩次隊，頭一次辦入住用一個小時，頭一次辦入住時看到有人崩潰要報警，頭一次拿到的房卡去對應房間打不開門，打電話問客服管家才知是庫房。很多客人情緒激動，現場發飆。

節假日接待不了就不要在網上放那麼多房間！！！稍微晚到就沒房了，讓去住距離遠的怡心園，那裡就是康養中心，設施完全達不到酒店的標準，隔音又差，服務是喊個保潔能等一個多小時的那種。。。 五一原本人就多，前台衹有兩個人，一個處理入住一個處理訂單（2025年了怎麼還有這種老舊的系統，查不出來還要看訂單日期？），人擠到一塊也沒保安維持秩序。 毫無引導可言，打電話才知道在哪辦入住。 環境很好，別的沒了。