Thompson Dallas by Hyatt

처음 들어보고 처음 묶어보는 호텔입니다 근데 알고 보니 하얏트에서 지은 호텔이더라구요 하얏트 명성 답게 특급호텔 답습니다

Very nice and clean property. Staff were helpful and professional. Street noise was very loud unfortunately from the 14th floor. Had a difficult time sleeping.

I love my room and the amazing view I had of downtown, the entire wall was windows, Beautiful. I love the mini bar stocked up even though I did not use much of it, but nice to know it was there if I did need anything. Great Large TV, Loved and would be back again

The lobby and room were beautiful. The room was quiet, comfortable, and spacious. The only reason for the power score was that the pool was so cold it wasn't even usable (we were under the assumption that the pool was heated) which was great disappointment for our kids.

Great location downtown that is right on a light rail line and within walking distance to many sites. Outdoor pool is very cold but a nice rooftop setting.

For such a beautiful hotel, we were all very disappointed. Our group flew in from Korea and California for the Solar Eclipse Weekend. We had 3 rooms and everyone had issues. From check-in to housekeeping to restaurants, to pool to food to elevators to getting stuck in the stairwell. Due to the busy weekend, we could not relocate. The best thing that came out of the trip was the hotel deck we viewed the solar eclipse from. Even there, we met several families and they too were complaining about their experiences. It almost felt like the hotel had a brand new staff brought in just for the weekend and no pre-planning to accommodate for this very special event.

Pretty expensive for what it was. We had to ask for in room coffee set up. It was not part of the room. Location was nice, right off the DART line. The pool area was nice. It is just a downtown Dallas Hotel that can charge these rates.

The team went out of their way to make sure we had a phenomenal stay! We will be back!

The staff and restaurant/lounge are fantastic. The rooms felt more worn than I would expect for the price and the automated heating/cooling wasn't working properly so my room was freezing all night. It would have been great to have it automatically turn on when I checked in.