Cloud House

Cloud House Hotel is hands down the best lakeside stay we've ever experienced! From the moment we arrived, the service was beyond 5 stars — the staff were incredibly helpful, attentive, and genuinely caring. They even came to pick us up and carried our bags, which was such a thoughtful touch. When we wanted to explore the lake on an e-bike, they not only showed us where to rent one but also helped communicate with the rental shop. Truly above and beyond! In the evenings, they served delicious snacks and even prepared a comforting midnight soup — it felt like home. One of the most memorable moments was when I requested a piece of cake for my kid’s birthday. The next morning at breakfast, they surprised us with a beautifully decorated plate and a complimentary slice of cake. My child was overjoyed and said it was the best birthday ever! The cake was not only thoughtful but also absolutely delicious. We were also lucky to be upgraded to a room with the best view — waking up to the stunning lake and mountain scenery was magical. The bathroom was modern, clean, and very comfortable. To top it all off, the whole hotel is beautifully designed and incredibly Instagrammable. There's even a super cute cat that made our stay feel even more homely and warm. Halal food is conveniently located just about 100 meters away, which was a huge plus for us. We absolutely loved everything about Cloud House and would come back in a heartbeat. Highly, highly recommended!

Hotel staff were very friendly and go all the way to assist me with my luggages, transportation arrangements,etc. The hotel ambience was very nice and romantic with the hotel located by the Erhai lake. Enjoyed the tranquility of the place.

It was such a pleasant experience at Cloud House! The staff are very friendly, helpful and polite. They always put up a big smiling face and patiently address all your inquiries. They are very attentive👍🏼 The location was amazing. It is right next to the Erhai Lake. If you love the sea/lake vibe, this is your choice. If you wanna take some nice photos, and here is your choice. I love reading my book just there, so quiet so peaceful. Here are some pictures and video for your references.