Sheraton Langfang Chaobai River Hotel

We are loyal supporters of the Marriott Bonvoy Group, especially the Sheraton Brand. Hence we looked forward to our first visit at this hotel. We were politely greeted by the front of house, upon arrival. Luke Liu was polite and greeted us in English, unfortunately not willing or able to add us to WeChat for ease of communication. The Hotel is quite literally in the middle of nowhere, and there are no amenities nearby. Transport to and from the hotel, is extremely costly, and not reliable. Thus, if you are reliant on public transport such as Didi or Taxi, perhaps, strongly reconsider visiting this circluded hotel. The room upon initial impact looked good. The bathtub is spacious and of high quality, however, the hot water was not hot at all. To make matters worse, the bathtub was leaking, and that spoiled the experience. In all honesty, the bed was very comfortable and the bedding was of high quality. The SPA that's advertised on Trip.com is no longer in use (yet, still being advertised). There is a massage service on the second floor, which is operated by a third party. I can strongly recommend this service, the lady was most courteous and professional, and provided a superb service. The Swimming Pool area was utterly disappointing, the "kiddies pool", did not have warm water, not warm enough at least. This area is also not well lit, and the facilities seem ailing. We were on time for dinner, at the Feast Signature Restaurant "Western Style". The food was delicious, the variety was relatively good, considering the ratio of clientele. Dinner and Breakfast, was good, and definitely what you would expect from the Sheraton Brand. Check inn and Check out, was prompt. Although the Restaurant and Independent Spa did not disappoint. I doubt that we will ever return to this branch, it's simple not worth it. Unless you happen to travel to the area for a specific reason, other than staying over at the hotel, don't bother.

A very short stay only, clean in general.

週末北京大風橙色預警，我們一家四口來這躲大風～從家到這酒店開車19分鐘非常方便。這次自助餐換了“墨西哥風”，但我還是期待下次還能給吃到主廚燉棒骨和羊蠍子：）已經來過很多次了，還會再來的。 服務：相比假期滿房來説，週末入住比較舒服。前台小夥Allen提前做好了房卡，辦入住非常快。 我們為了不外出吃飯不叫外賣，選了帶晚餐自助的套餐，很合適。餐廳的主廚及他的團隊、服務員Apple、Leo、戴花鏡的大姐都依然保持對工作的熱情。這都是我悄悄看了他們的名牌～ 設施：雖然不是新酒店了，但設施我們沒有遇到壞了或很舊的情況。健身房和泳池很好，這也是我們一家經常來這家酒店的重要原因之一。 衞生：我們住過很多次，房間和公共區域都挺乾淨的。 環境：酒店附近50米有個公園，附近是孔雀城小區，很安靜。離潮白河也挺近的。

這個真是住過最差的五星酒店，唯一值得肯定是客房服務速度很快，別的真是衹能與如家七天等快捷酒店同等水準，洗漱用具，毛巾浴巾等甚至還不如人家。晚餐的自助跟價位完全不符，燒烤類甚至連羊肉串都沒有，衹有麪筋雞心和培根，鐵板衹有多春魚，烤鴨甚至都是限量，別問海鮮，衹有少量金槍魚，還是限量，沒有評論説的三文魚，飲料都是兑水的，就這些還經常缺貨不能及時補充，早上九點吃早飯還要排隊，完全沒有接待能力！下午四點辦入住被告知房間沒有打掃出來，酒店娛樂項目基本都需要單獨收費，停車場也有限，屋裡枱燈電線被綁在桌子腿上，根本夠不到電源，真不知道評論是怎麼刷出來的，衹能説衹此一次，再不會入住。有圖片為證。

絕對要避雷的一家酒店！大年初一，入住房間。剛洗上澡，發現3根煙頭。煙味很重，但頭髮身上已經濕了，衹能洗完叫阿姨清潔。進門後沒有道歉衹是説今天太忙可能沒看清。這種情況竟然可以滿足凈房的標準，未免有點過於離譜了。 打電話給前台，聽完事情始末以後，第一時間也不是道歉，衹是説後續讓值班經理回電話，這種態度真的非常離譜！ 值班經理終於先道了歉，給出的解決方案是可以換成同房型的行政樓層或者送早飯，但這倆我們都不需要（實在不想洗完澡再穿上衣服再折騰上去），提出折扣房價説不行。 大過年的實在懶得爭吵。 半夜睡到一半聞到很濃一股下水道反的味道，房間地毯也是臟，真的避雷避雷避雷！！

感覺一定要評論點啥，這是五星級的喜來登嗎？但是我真的很無語： 首先是停車難。酒店門口有停車位，數量也還可以，我們晚上五點多到的，不算晚，但是沒有地方停車了，保安讓我們繞到酒店後面，我們也不知道情況，繞了一圈也沒有，又回到酒店樓前，保安説就是要停到樓後的大馬路上…然後走過來，大冷天，黑布隆冬的…樓門前的臨停車位不少，不讓停，説明天有劇組什麼的要留…但是明明就是有車停着呢！氣死！這要是王府井我也就不説啥了，您這裏這麼大地方，沒法停車？不規劃停車，讓客人大黑天拖着行李走好幾百米…無語至極！ 然後入住，酒店沒有小童圍欄，這個都好説，但是這個洗澡的也是絕了，頂噴一打開，水都是從頂噴與牆之間的大縫子裏出來的，感覺再開一會頂噴就要掉下來了，花灑也是一打開水挺大的，然後調到熱水立馬就就是小細水了…然後就是枕頭巨高，睡了一覺頭暈…床軟…電視小…窗簾破大洞…最最最無語的是酒店配的梳子，八百年前不到透明塑料梳子…現在我不知道還有什麼酒店還在用…震驚到我了！ 酒店的工作人員態度都很好，就是用很好的態度和你不停的説對不起… 總而言之，我沒覺得我住的是五星級的酒店！真是開了眼了，喜來登的水平震驚我了！不會再住，也不會推薦！