Swing & Pillows - Z Hotel Cyberjaya

Smooth communication with the receptionist (night shift), he knew well about customer service as a frontline. The accomodation provided is very good but one think bothered me is the running water from the water tap is slow. Management should check regarding this matter. Need to improve the cleanliness because on the desk that the hotel provides electric kettle and mug are very dusty. I believed the cleaning team didn't check these area since not all customer will be using it.

The stay at SP hotel is comfortable, good service rendered by uncle Hussein and his crew, room is clean and amenities are sufficient, a worry free stay.

mould and foul smell from toilet due to the paint on the wall. management might want to do a bit reconstruction for the toilet, put tiles on the wall instead of painted it.