Tài Khoản Khách
ngày 16 tháng 8 năm 2024
The hotel is located in the heart of Cusco near the shops and restaurants. The place has a clean and modern look. The customer service is good and helpful for travellers. The room was good and average-sized. The floors tend to be tiled and with the room being cold it made it uncomfortable. A use of carpeting or a rug would have been most helpful. The soundproofing is poor and the traffic outside feels like it is inside. This leads to poor sleeping with the sounds of the usual noisy Peruvian traffic. It is advised to bring earplugs, but even they may not help. The bathroom is good providing toiletries and a much-needed hot shower. There is a radiator in the room, but it only turns on from 6 pm till morning. It is a shame that the warmth and sleeping atmosphere of the room is poor as everything else is fine. Hopefully, a refurbishment of the hotel can improve these issues.
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