Tài Khoản Khách
ngày 14 tháng 7 năm 2025
A very mixed experience. We had been to this lodge 3 times in the past few years and not since new owners took over 1 1/2 yrs ago. It is definitely not as welcoming, unique and charming as it was. Much more "California" resort feel, rather than an Oregon feel. The pricing has increased dramatically. A feeling that the owners are more focused on making money than being a welcoming unique destination. The new chef and the bartender are both excellent, attentive and engaged. However, it's "a la carte" menu instead of the family-style prix-fixe style (with a couple of choices) as it used to be and shared tables - this really changes the ambiance, less Oregonian and interesting. Also, some of the portions are a little skimpy, given the pricing (we're beyond "nouvelle cuisine" in these times). The wait staff is borderline, very friendly but needs training (2 hours till we got our main course on our 2nd night, we had to get our own wine at the bar twice). There is an overall feeling of slight disorganization both in the reception and the dining, which isn't what one expects. We stayed in a new glass house, which is interesting and unusual (aquarium-like) but needs some fine-tuning (more shelf space, hooks), has no windows that open or views of the river. Beds are very comfortable, good amenities (coffee, toiletries, turn-down service, housekeeping). They automatically add an 18% service fee to everything, meals and room. Maybe tipping instead would motivate the waitstaff. All in all, it could be an amazing resort matching the high price, but the new upper management needs to invest in training waitstaff (and maybe an extra sous-chef or two during peak season). As of now, we don't think it merits its price point, it's just not up to that standard. And it's just not as unique and appealing as it used to be, sad to say.
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