Tài Khoản Khách
ngày 18 tháng 3 năm 2025
Do not stay at this hotel. First off the room is not clean, and the mattress needs to be replaced. The mattress was in a U shape and extremely uncomfortable. Anytime we approach the front desk we were looked at like we were bothering them. On the second night I was walking out of the bathroom and the AC cover fell and hit me on top of my head resulting in an injury. We reported it immediately to management that night, no injury report was made or even an apology. Due to this reason, we decided to cut our stay short and switch hotels. Upon check out, I was instructed to sign a form staying our departure was in no way fault of the resort. I refused and wrote what actually happened. No refund for the nights we didn’t stay have been credited back to my card. If you are thinking about staying here, please look elsewhere. You will be thankful you did.
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