The Jacobean Hotel

The owner needs training in customer relations. Very unfriendly, intolerant of children. It is not made clear that children are not welcome in a weekend when there is live music

Just checked out from a 4 night stay to visit family with my wife, her daughter and granddaughter with us also. Booked the superior double with slipper bath in bedroom. Absolutely fantastic stay, breakfast was best I have had cooked to order and all quality ingredients. Also ate in the bar 10/10. The staff are great and nothing was too much trouble. The hotel is spotless and located perfect for Birmingham airport and the beer garden is huge and just an added bonus. We sat in the the sun on Sunday afternoon in the garden, snacking, drinking and listening to live music. Will definitely be returning!!

Stayed for one night to attend a local wedding, and when we walked into our room, we were wowed by the gorgeous four-poster bed it looked like something out of a period drama. I half expected to find a crown on the pillow. Sadly, that’s where the fairy tale ended. The hallway and room smelled like they hadn’t seen fresh air since 1998 – musty, damp, and not in a charming “old world” way. After the wedding, we were ready to collapse into that royal-looking bed… only to discover the mattress had all the give of a granite countertop. Seriously, I’ve had softer naps on a park bench. Sleep? Barely happened. On the plus side, breakfast was lovely and the staff were genuinely friendly – so points for hospitality. If they ever upgrade the mattresses and invest in a dehumidifier, this place could be a real gem. Until then, it’s more “Sleeping Not” than “Sleeping Beauty.”