Six Senses Residences Courchevel

Upon arriving, I noticed the bath controls were odd. Turns out they were missing buttons! (See photo). For a luxury stay at these prices I was shocked. Service is novice level. Prebooked restaurant dinner via concierge with credit card guarantee wasn't booked. Turned up at the restaurant and there was no reservation. Warning on using ur spa credits. Spa opens at 11.15am and you can only use credits for treatments that end by 3pm. So be prepared to skip lunch to do any treatment using credits. The shuttle that they provide is for 1850 only. So even a 5 min drive to 1750 or 1650 is not included. And they will call a "taxi" for you. 7min ride costs 50 euros. We left swimming trunks (bought from their spa at 170 euros) in the room wrapped in towel. Couldn't find it and reported to staff to check with housekeeping. Reminded them we were checking out the next day. Despite telling TWO persons, we did not receive any update even as we checked out. Concierge that helped loading the luggage knew we were a family of four. But he put down all the back seats in our car, leaving TWO seats ie driver and front passenger seat.. duh. We had to rearrange all luggages in the heavy snow. Not only that, he insisted he didn't put down the seats. (Liar) I guess he thought we were sitting on the car roof when we arrived. For 40,000 euros worth of stay, we certainly expected better.

I stayed for school half term with my wife and three children I have also stayed outside of school holidays with my wife and friends . Apartments are very well specified and spacious. The spa is fabulous with a kind and welcoming team of experts on hand. Hot tub is a little piece of heaven after a days skiing , there is also a sauna, bio sauna and hydro therapy for legs and a wealth of treatments and tasty juices and teas. There is also a fully equipped gym and exercise studio. The building is right beside the village meaning you can walk in less than five minutes to the ski concierge right on the piste or be driven should you choose. The team headed by the expert, kind and professional Stephan and Fares are wonderful. The team who know the villages very well, are on hand to book restaurants, get ski passes or help you with anything as you would expect in a 5 star establishment. Most them are with Six senses year round in other locations and really go the extra mile to assist you. Members such as Carla, Claudia, klaudia, Sotiris and George and others are all great. Adrien runs the ski shop with his great team on the ground floor meaning ski hire is so easy - your skis and boots just show up in the ski concierge. It’s effortless. Nice to have help with your boots and skis at any age ! Should you want to come and stay in 1850 for the weekend with friends of for longer there is no better value than here. The icing on the cake of this place are the people. The management really care as do the team and this makes the place special, highly recommended .

We stayed at the Six Senses Residences Courchevel during the White Magazine event, and our stay was exceptional. The apartment was spacious, each bedroom had its own bathroom, the decor was contemporary and refined, the staff were highly professional, and the welcome gifts were very generous. We will definitely return!