Golden Tulip le Diplomate Cotonou

房間很乾凈，位置很好。距離機場，Super U超市都很近。 步行三分鐘就到亞馬遜女戰士雕像，往後走就是海邊。

前幾天住的旁邊諾富特，後來因為諾富特滿房搬來這個酒店，本來以為同樣價位又是同樣星級應該差不到哪去，但真是應了那句沒有對比就沒有傷害。首先房間設施方面就相對老舊，這倒沒什麼，浴室是要站在浴缸裏淋浴那種，洗完澡地上會漏很多水。服務方面也差強人意，第一天打掃完衞生，保潔的工作人員説稍後給我送地巾和擦臉毛巾，但到了晚上也沒送來，我打電話去要地巾，不知道是沒聽懂還是什麼，也沒送來。最後説早餐，真的比隔壁諾富特差的不是一星半點，不誇張地説，衹有諾富特一般的種類都不到，水果也不新鮮，總之能住諾富特就別選這裏，後面索菲特開了，就更別選這裏了。對了，還忘了説，我是7號入住10號退房，給的Wi-Fi賬號有效期衹到9號晚上23:59，10號上午就衹能用自己的流量。

酒店前台雖然明知我是一個人入住，但堅持收兩個人的城市税city tax，理由是攜程給酒店的訂單上標註的是“兩個人入住”...攜程犯了錯誤，酒店將錯就錯，倒黴的是顧客！

Tout est parfait sauf le personnel de la réception qui sont pas cool

整體還可以，就是價格偏高了一點

靠近海，環境不錯。

Granted, I'm a bit biased living in Asia. Hotels there are so much better and cheaper than in most places in Africa. Nevertheless, I'm afraid that for the money I paid I simply cannot accept a badly working wifi, 1 towel, no replacement of toilet paper, broken fridge, no English language channels on TV, and a mattress that is on one side sagging. Worse, when (repeatedly) asked to deal with some of these issues, an affirmative reply was never followed up. Finally, dismissive, if not to say plain arrogant, staff attitudes in the restaurant made this an experience not to repeat.

We recently traveled from the US to Benin with a group of 20 people and stayed 7 nights at Golden Tulip Diplomate Cotonou. Our experience was fantastic from start to finish! Accommodating & helpful front desk staff, clean & comfortable rooms, wonderful daily housekeeping services. We utilized the breakfast buffet in the mornings and found a large variety of fresh foods to choose from each day. We also dined in the hotel's restaurant nightly. The food was good and the restaurant team was so organized and timely with serving a large group of our size. Every staff member we encountered throughout our stay was friendly and desired to assist us with anything we needed in that moment. A special thank you to the hotel manager for his professionalism and kindness! We would certainly recommend this hotel to anyone visiting the Cotonou area. The location is convenient and you will enjoy your experience!

Great Hotel, staff extremely welcoming. Edward the general manager called me the day of my visit and before my arrival to welcome me and offer free airport airport transport. My room was on the second floor room 206, I had a view of the sea in the distance, a very clean and comfortable room, unless you put the card on your door to say do not disturb your room gets cleaned everyday. The staff in the restaurant were also very polite. Breakfast consists of a variety of help yourself choices and a lady there to cook anything you needed, eggs of any variety, I had fried eggs most days and after a couple of days she already knew what I wanted and delivered with a smile 😊. The main menu is a little limited but I was there for 12 days so can't really complain. The food was always delivered well cooked and very well presented, if I had a criticism it would be to suggest they heat the plates as sometimes, not always piping hot. Room service is great too. The pool area is always kept clean and free towels provided by the pool attendant. My other criticism was that on Friday and Saturday nights there is loud music from one of the bars below, the music seemed louder on my side of the hotel and went on until 4am, my colleague on the other side ( pool side, room 217) heard nothing, they did offer to move me if I wanted which was very nice but only had one more night so didn't change. All in all a great hotel.