Tài Khoản Khách
ngày 31 tháng 1 năm 2023
We was in Playamarina in June 2022. We had 3 rooms in total 6 adults and 2 kids. Pros: + rich all inclusive (good snacks, good drinks and alcohol like Malibu, Ballantines, Smirnoff, Bacardi etc.), + nice pool with slides for kids and jacuzzi, + amazing beach close to the hotel, + nice entertainment each evening (thanks to animatoras), + free WiFi everywhere, + when we went for a trip we got very nice lunch package, + great resident support (in case TUI Travel Agency). Cons: - incomprehensible that you can communicate in English only with one bartender and at the reception !!! - low cleanliness at the room and in hotel, - dead mosquitoes at the room walls (paint or sponge with soap will help?!), - lack of entertainment in area, - bland food, little variety and no vegetables for breakfast, always cold spaghetti!!!, - bad, slow and unpleasant service, dirty plates and cutlery, uncomfortable chairs in outside part of restaurant, - there is an option to eat at beach bar for 40% discount (same food as in hotel, bad and ugly area - not recomended), - poor coctails quality (just 2-3 juices and alcohol), - uncomfortable sunbeds, - tragic toilet at the pool, dirt and light switch damaged with cables outside (this is dangerous!!!) - main pool is to deep and shallow pool have slides exit so no fun in pool for non swimmers, - jacuzzi available only for +15 yo. even with parental supervision, - cleaning products not refilled (shampoo and soap), - only 2 towels in 4 person room, - no water at the room when we arrived, - ugly and dirty balconies with plastic fornitures and dirty clothes dryer, - damaged fire alarm hanging on the wall, - 25 EUR for 1.5 hour on spa area without treatments, - no Hispanic culture feeling in whole hotel.
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