Precise Resort El Rompido-The Hotel

Probably one of the worst hotels that I have experienced. We stayed in the apartments adjacent to the hotel. Our room was disgraceful to say the least, with mould on the walls and floor in the bathroom, and 2cm of water behind the toilet. We also experienced stains on the stored blankets. We opened the sofa bed only to find the blanket stained with human excrement. On reporting this to management we were informed that " no one ever uses the pull out sofa bed". There was vomit in the hallway close to the entrance to the restaurant, one evening, for quite sometime throughout dinner. All of these issues were brought to the attention of management. After numerous emails and phone calls it appears to have fallen on deaf ears . We are extremely disappointed with the response and attitude of the hotel management to date. We were on a semi all-inclusive deal however when the bar opened at 5pm we all found it very difficult to get a drink not to mention the fact that prior to 5pm all the pint glasses were removed from circulation to be replaced by half pint glasses. Bar staff were rude and unresponsive to requests for a drink.

This holiday was our best ever. The staff, accommodation, food & golf were exemplary. Isabel & her colleagues went the extra mile. Both courses are immaculate. The buggies are well maintained. We are returning next year. A marvellous experience, thank you so much.

Average in all aspect except the courses which were poor. The hotel was clean. Room was of good size but no tea coffee making facilities. Towels have seen much better days, plenty of toiletries but did not use them. Lid of the toilet was cracked. Flooring was rising in the room and in some corridors. My bed springs had gone and it felt like sleeping on a slope. Restaurant was very busy for dinner unless you went at second sitting 21:00 hrs. Staff were very good throughout the hotel. Drinks were very expensive €7 euros a large glass of beer and €14 for a short and mixer. There is a supermarket on site but a can of Coke Zero is €1.80. Water at the bar was €3 for a large bottle. Food was ok but not great. Breakfast was ok not great. Spa was good for a sports massage. Golf courses were simply not good enough in my opinion. Soaking wet from sprinklers overnight. Did not dry out until early afternoon. Greens were bobbly and patchy. Bunkers were dreadful. Many had no sand with weeds growing through what sand there was. Fairways were in poor condition with tree roots patches of gravel on the fringes. It was so bad that there were tufts of different types of grass in the fairway that we could pick clean and replace. Water features and ponds had puddles in the bottom and acres of pond liner in view. There was maintenance ongoing and tees being rebuilt and turfed. Cart paths torn up by machinery. Cart paths on the Norte were torn up or worn out tarmac with dangerous potholes where the path met the fairway. Temporary tees on the fairway in the Sud Course. Play was so slow. Our group let a pair through and we were told off by the marshal for doing so. Three rounds average 5.5 hours each using buggies. A Natural Waterside park abuts the course and there were quite a few mosquitoes! A buggy is essential, some long green to tees especially the 17th at the Sud. You could fly from Faro or Seville but there are many other places to go where the courses are much better.