Melia Isla Canela

Servicio impecable, personal muy amable y atento. Instalaciones correctas. Comida increíble.

Alles super, guter Service und tolles Frühstück

This was a fabulous hotel and the overall experience was excellent. Positives *Fantastic beach side location. *Modern and spacious hotel *Outstanding range of different foods during every meal. *Friendly, inclusive and welcoming entertainment staff. *A wide range of daily activities around the pool, on site and on the beach. *A well equipped gym. Negatives. *Poolside bar staff were hit and miss. Prices varied depending on who served you. Try to speak some Spanish and they are slightly better.

Just got back from our family holiday. Gorgeous location and beautiful hotel. Hotel - we booked a family room for 3 of us - would have liked a suite but only family rooms available when we booked the holiday. Having said that that, we had enough room for the 3 of us. Pool - we tended to use the main pool as this suited us - plenty of room and refreshing. Sunbeds - no need to fight for a bed, plenty of space available. Staff - all of the hotel staff were really helpful and entertainment team were great - highly recommend the aqua fit. Food - great variety and something for everyone - spoilt for choice. Excellent quality with fresh ingredients. Fresh fish everyday which was really tasty. Drinks - cocktails were delicious ! Location - although not a typical tourist area, this suited us. The marina is a few minutes walk away which has a few restaurants and local shops for gifts. We took a bus to Ayamonte which took about 15 mins. The town was lovely and worth a visit. Would love to return again to this hotel and location.

MIGUEL from reception was a star!!! There was a small mix up with our booking, But he resolved it quickly and we got VIP treatment. The adults only pool area fantastic. Also paying a little extra worth the access to the lounge vip which has free drinks, snacks all day. Beautiful hotel, extremely good location on beach and close to restaurants and bars. Very clean. Staff can't do enough for you. Well done

Honestly one of the loveliest hotels we’ve stayed at as a family. From the moment you walk in the gorgeous furnishings and devine smell hit you, they diffuse the most wonderful aroma around the entrance lobby that if it was sold as a candle I would buy 100’s! The facilities, staff and food were amazing with the selection and quality of each dining experience total heaven. Everyone is catered for! My 4 year old adored the freshly made pancakes in the morning to the incredible selection of fresh seafood in the evenings. The treatments in the wellness suite are so relaxing and a special mention to Jorge for his wonderful full body massage. The gym and indoor pool provide a wonderful escape from the family pool area with the gym being fitted out with high quality equipment which was a pleasure to use every morning. The variety of both adult and kids activities gave something for everyone with Pilates and yoga with the amazing Irene to pool biking with Elena and spin with Fran provided a great balance to amazing food we all consumed! This hotel caters for singles, couples, friend groups and families with something for everyone but not to the detriment of the other groups. As a mum I definitely longer for sometime in the adult only section as it looked and sounded so peaceful and tranquil! The bedrooms were incredibly comfortable with everything you need for an utterly relaxing and restful stay. A very special mention to Irene, Mario, Fran, Elena and Maria for their hardwork and constant smiles! We will definitely return!

We originally stayed at this hotel in 2022 - room with balcony - and 2023 - upgraded to room with large balcony and beautiful sea view ( we didn’t ask for this). This year we were given a small room with a balcony that we could barely stand on, more of a window ledge, see pic! When we complained we were told this was a standard room and that both of our previous stays must have been upgrades. It put a dampener on the holiday as we do like to sit out on the balcony. Also, no drawers in room to put clothes in. Apart from this, beds really comfortable, tea and coffee making facilities in the room, food tasty but never hot enough, however they have now provided microwaves. The resort is beautiful with stunning beaches. We will return but not to this hotel.

This is a beautiful hotel in the most perfect location. Right on the beach (across a boardwalk) with the most stunning coastline. Fine white sand and sunbeds and parasols at your disposal for 5 euros a day each. The little chiringuito en route, along the boardwalk, was lovely for some impromptu fresh fish and vino to escape the heat of the day. The little marina in Isla Canela is really sweet. Somewhere to walk to if lounging around gets too much. A few tapas places and a couple of shops. There's not much there, but all you need. The little mini market was perfect for a few supplies. We bought a couple of bottles of wine for our room and stored them in the fridge in our room. I would also recommend the little boat trip tour around to Isla Cristina. 12 euros per person for an hour. Wine and prawns on board and very friendly informative crew. As for the hotel, we upgraded to The Level on arrival. This wasn't particularly cheap ( 115 euros per night), but when we weighed up the extras we got (and the beautiful room with sea views), we decided it would be worth it. And it was. My only negative was the confusing literature we were given in relation to what the level included. We arrived on the Sunday, and it took a good couple of days, and talking to people, to work it all out. Because we were tired on arrival, we thought that once we upgraded, the Casa Nostra restaurant was also included. We only realised having eaten there twice that there is a supplement of 15 euros per person per visit. The food was lovely, however, and the fact that we could also use this quieter venue for breakfast made it all ok. The staff are all generally friendly. The bar staff in the main plaza lack humility and the ability to recognise who needs serving next. Shame as a beautiful setting, and again, once we realised that the Level actually provided us with free wine until 11pm, we didn't actually need to buy drinks there anyway. See above for confusing literature. Once familiar with what was what, the Level provided us with drinks all day from 11 to 11 (wine, beer and soft drinks) as well as little sweet treats. Between 5 and 7pm, some little tapas were provided along with a little spirits bar (local brands). We also had access to some nicer sunbed cushions in an area closer to the pool. This is an adult only pool and so much more peaceful than the main pool area. Entertainment was ok. We enjoyed the Fiesta night. A big thanks to all who looked after us. Overall, this hotel has pretty much got it all right. Sort out the literature and the bar at the Plaza, and I think I can honestly say it's pretty near perfect.

Stayed here for 2 weeks on bed and breakfast with evening meal.The breakfasts were amazing so much choice all freshly cooked with a good sele ction of fresh fruit gluten and wheat free option for all meals.The bread is a great selection both for breakfast and evening meal. We loved the choice of the evening meals all buffer style freshly cooked a great selection of fish cooked while you wait lovely tasty meat dishes salads are lovely as well. We loved our room it was a superior one we were told when we booked in that we didn’t have a good view would we like to change we said no, the view was amazing we watched the boats coming in from their fishing trips. Hotel is really clean and the choice of seating was amazing you could have a different seat any night. No sun bed saving there was loads spare all round the pools, pool not heated that put me off but didn’t bother us gave us a chance to look round the area. The entertainment was really good some was put on by the staff for which was very entertaining the magition one night was very good. I agree with what people have said about not much space for clothes if you were to stay 2 weeks then there wouldn’t be enough space all my clothes were on bottom of wardrobe which was a bit of a clat, hopefully next year they might well put some chests of drawers in . Having to pay 2 euro 80 for bottle water a t meals times We would most definitely come back here it was in all the years of staying in a hotel the best I have been in from the food space and all you wonderful staff many thanks for your kindness