Các đánh giá Hilton Mallorca Galatzo

非常美的一個酒店，服務也可以

Super nettes kompetentes Personal und sehr saubere Zimmer.

Having used Hilton hotels in most parts of the world I was disappointed with the “5-star Hilton Galatzo”. It’s not a 5-star Hilton!! Location is OK but you need transport if you can’t manage the 40 minute walk to the nearest town Paguera, with its restaurants and bars. The thing is this trip advisor rating is based predominantly on the hôtel’s previous existence as the 4-star Maratim Galatzo which Hilton took over in July 2022. Unfortunately the upgrade from 4-star to 5-star just isn’t there. Note - Paguera is a lively resort with a very wide range of restaurants, from the excellent La Hacienda Steak House to the not so excellent WurstLand curry wurst restaurant (perhaps they should call it WorstLand). The majority of bars and restaurants are aimed at German tourists who have been coming here for many years.

I'm not suggesting that the Hotel wasn't good and I did enjoy my stay but I am having a very bad experience with my return of deposit three months later. I paid Euro 250 on the 2nd August and a separate tourist tax on checkout on the 8th. I was due a full refund of deposit on leaving. I have been in constant contact with a manager called Lucila who isn't being very effective . I'm still owed the money 3 months late and she's not helpful. I think this is a way that they take more money from you. Be very careful

Staff doesn’t care to improve your stay…. we were woken up in the middle of the nights by the same loud guests under our room 4 nights in a row and the hotel staff/manager did nothing to prevent this occurring again… They repeated “it’s not our responsibility”… They continued to tolerate this behavior, did not offer a change in room (for us or the other), did checked proactively during night, … They even recognized having seen this guest living the hotel bar completely drunk and loud (night 4) and did nothing to prevent that this guest would wake us several times between midnight and 3 am!!!!!! Note that this is not the first stay at this hotel (4 times this year), and we had a similar experience the stay before this: a big privat party was organized in the garden until 23h30 without pre informing other guest! The rooms and infrastructure are great but the staff and especially the management is from fare not at the level you could expect!

入住體驗不錯，環境、風景、地理位置都很棒，拍照很合適，風景絕佳，房間也還算舒服，早餐豐盛，離開時酒店要求付款所謂的旺季税，跟攜程聯繫後也得到了完美的解決，感謝酒店管家芙芙的處理！

環境很好，藍天白雲晴空萬里，景色無敵，早餐非常豐盛，帕爾馬燻肉很好吃，各種肉及製品，各色糕點、麪包、水果應有盡有，唯一不滿意的就是喜歡亂收費，

We loved staying at this hotel. Our room was very big, the bedroom separated from the living room. Gorgeous view of the sea, and nice balcony. The service was fantastic. The breakfast buffet was huge, with many fresh choices. Everyone was very friendly at hotel, and most spoke English. Great Old Fashion cocktail at the bar. We enjoyed the food at the poolside bar. I had the hamburger and my husband had the Power Bowl. Very tasty. Rent a car because nothing is close by. Netty helped us book an awesome sunset cruise on a catamaran. Highly recommend this hotel!

Buena experiencia, el hotel esta muy bien. Buenas instalaciones.

Nice,clean hotel,with a/c working,thank you for all team members,especially to the Chef, food is really tasty 5 star 🌟 plus Will be definitely recommend and will be coming back,thank you so much!!! Amazing service at the restaurant 👏 👌

My husband and I recently stayed at this hotel for my birthday. We had the best time. The hotel is nice and clean. The grounds are gorgeous! Friendly and helpful staff. Netty was able to book our spa appointments. We stayed in the beautiful King suite! Comfortable bed and spacious bathroom. Wash cloths are available on request. We ate at the pool restaurant which has a delicious Caesar salad. We also ate at Cotton club for dinner which was delicious. The hotel is situated on a beautiful hill with the best views! Spa, restaurant, lobby bar, and gym helped to make out trip worth coming back.

This hotel charged me money for no reason. The customer service is absolutely awful. If you are an English speaker, good luck, because no one at the hotel speaks decent English. Avoid at all cost.

진짜 편리하고 서비스 좋은 곳이에요 시내에서 거리는 약간 떨어져있다는 것이 유일한 단점이 될 수 있겠지만 나머지 요건들로 이 단점들은 상쇄됩니다 추천해요

Stayed at this hotel for one week with my husband. We both loved our stay here, the staff are really friendly and pleasant. We had a room in the main building and got a free upgrade to a lovely room with a veranda that had two sunbeds which was nice and private. Breakfast was really nice with a very good selection of different foods e.g. cheese meats, cereals, breads and fruits. It was amazing. Our room was kept really clean and tidy by housekeeping. We think they did a brilliant job. The bar staff are really friendly and also reception staff. Don’t be put off with some of the negative reviews about this hotel. We would definitely go and stay here again.