Hotel Taimar

A lovely hotel ,only built a few years ago. I will not be boring on quite rightly other people's comments, but the food ,what's going on they for some reason can't keep the lovely food warm !,and the cook on the griddle in the evenings wasted hundreds of euros not cooking meats properly ,we noticed most went in the bin .the cleaners ,bar staff and the waiters was fantastic so friendly and cheerful !the reception manager not as helpful .we only had 4 coat hangers for 2 of us so recommend to put extra in your suitcase. Nice to chill out .poss not go again . 9

As a former travel agent with years of experience, I have a strong sense of what makes a hotel stay enjoyable, and while Hotel Taimar has some redeeming qualities, there were several issues during our 4-night stay that prevent me from rating it higher than 3 stars. 1. Check-In Experience: We arrived at 1 pm, aware that check-in was from 4 pm. However, not only was our room not ready, but we were also offered no suitable place to change. We were directed to the disabled toilet near reception, which was hot and uncomfortable. A more welcoming and appropriate space would have made a significant difference in first impressions. 2. Reception Staff: The reception team left a lot to be desired. They were condescending, lacked any warmth, and could certainly benefit from customer service training. A smile wouldn’t hurt either! That said, the bar, restaurant, and cleaning staff were fantastic—friendly, approachable, and always eager to help. It’s unfortunate that the front-of-house team does not match the exceptional service we experienced from everyone else. 3. Fire Alarm Issues: During our stay, the fire alarm went off three times in the middle of the night, causing disruption and confusion. Despite the hotel claiming to offer a 24-hour reception, there was no staff around to assist, only a bewildered security guard. It wasn’t until after breakfast that any reception staff appeared. This is a serious safety concern and needs addressing urgently. 4. Post Check-Out Experience: I was very surprised by the lack of flexibility after check-out. At most all-inclusive hotels, you are allowed to continue enjoying the facilities (food, drinks, pool) until your departure. Here, we were essentially cut off after check-out at noon, despite our late flight and pickup not being until 3 pm. When we asked about staying for lunch and drinks, we were told it would cost 30 euros, which didn’t seem worth it considering the hit-and-miss quality of the food. This was disappointing and felt like poor customer service. 5. Food Quality: The food was very inconsistent. While breakfast was enjoyable, lunch and dinner were mostly catered to continental tastes and presented lukewarm at best. There was a microwave available, but it barely worked. If you’re a picky eater, you might struggle here, and the lack of variety meant even breakfast became repetitive after a few days. Suggestions for Improvement: - Sun loungers on the balconies would be a nice touch, as they are large and could easily accommodate them. - The temperature of the food needs to be addressed to ensure hot meals are served. - Reception staff could benefit from customer service training to improve the guest experience. - The fire alarm system must be fixed, and guests need to be assured that their safety is a priority. - More variety in the all-inclusive cocktail options (currently, only two are offered). Overall, while the hotel has potential, it is currently let down by some significant issues, particularly

Near perfect week at Hotel Taimar end of August 2024. Relaxing stay. Would not suit you if you want to be entertained, but great if you want to relax . Room excellent , modern , clean , comfy bed, great shower. Terrace private and comfortable. Food suited us perfectly and was the best all inclusive we have experienced. Always very fresh and perfectly cooked. The salmon was delicious. We hired a car which worked well , we traveled to different resorts most days. Local beach was the best and 3 mins drive or 15 mins walk. Oasis wildlife park was a good day out feeding you the giraffes was the highlight. If you need any additional physical help with hearing or disability do not hesitate to book this hotel it is so well equipped. Thank you everyone at hotel Taimar for a great holiday