Tài Khoản Khách
ngày 28 tháng 4 năm 2025
We recently stayed at H10 Tindaya as two families travelling together, with kids ranging from 7 to 18 years old, and had a fantastic time. On arrival the lady we dealt with was really friendly and helpful, and explained where our room was, and all the facilities. The hotel has a lovely, relaxed atmosphere and is very family-friendly. The staff at the bar were outstanding – incredibly friendly, hardworking, and always smiling. In fact, all the staff were lovely, with the exception of Maria (restaurant manager) in the restaurant. She got very annoyed one evening when we all set together, as we moved a few chairs and a table, which the front of house team said we could do. She came storming over started grabbing tables, and moving them back, saying 'my name is Maria'... All very strange. The next day she then tried to block our access to the Route 66 restaurant as a couple of the little ones had eaten earlier at the buffet (because they were hungry) and therefore weren't allowed to eat at Route 66 (our booking was at 9pm). But I would like to say her behaviour was the only negative of the holiday, so I don't want to dwell on it too much. The pool bar was excellent – even when it was busy, any queue was very short, only ever a few minutes. Drink quality was also great for an all-inclusive, which made a real difference to the experience. The buffet had lots of choice, and although it’s still buffet-style and you can’t expect restaurant-quality meals, for a group of nine of us, there was always something everyone enjoyed. The pools are beautiful, and we were pleased that we could always find sun loungers, even when we didn't head down until about 11:30am. The prime spots were usually taken by then, but we never had an issue finding space. The beach is another highlight – just a few minutes' walk from the pool, and it’s really lovely. The animation team deserve a special mention, especially Alex (AKA Professional Magician). He really made a difference – even my 11-year-old son, who usually gives kids’ activities a miss nowadays, was keen to join in when Alex was running them. We upgraded to the Privilege Room, and that is definitely something you should do if possible. You get daily access to the ala carte restaurant for breakfast and dinner which is worth it alone. All in all, H10 Tindaya is a great family hotel. We had a brilliant holiday and would happily recommend it to other families looking for a friendly, relaxed place to stay.
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