Hovima Atlantis

Staying at hotel Atlantis at the moment. It's clean but very dated. Air conditioning is terrible so if it's hot I wouldn't go there. Everywhere is clean and tidy. All staff are nice so far, but the owners of some of the apartments think that they own the swimming pool. They are absolutely awful. Can't understand the word. They're saying that all they do is shout if you sit near or use one of their numbered umbrellas I don't think we will return. Shame as it's quite a nice hotel apart from

First time staying at Hovima Atlantis, just me and my 7 year old. Hotel itself is lovely, staff are very friendly and helpful, room is clean and spacious. The toaster didn’t work in the room but reception sorted that with new working one within an hour. The reason for 1 star review is purely the sunbed situation. As a solo mum I have never felt as intimidated in all my life. The sunbeds are stacked up all around the pool and locked with a padlock, they are opened at 10am, a lot crowd round the sunbeds (mainly men) and not British. I went to try get a sunbed from further down where I wanted to lay and a man slammed his hands on the stack shouting at me telling me no. He wasn’t English and therefore barely understood what I was saying apart from shouting no at me. After all that most of the sunbeds are reserved with towels and not used until 3pm onwards which I feel totally defeats the object of locking the sunbeds up to avoid people reserving. The poolside feels very clicky, whether they are owners of some of the apartments or not I felt very intimidated. My son was playing with other kids in the pool having fun and make noises and splashes as kids do, and at one point a lady staying there told the kids to shut up, (baring in mind they are choosing to holiday in the school holidays) and saw others at various points in the day complaining of the noises just by their hand gestures and pointing at the pool as they didn’t speak English so I couldn’t understand what they were actually saying. The pools are lovely with the middle one heated as well as a baby pool. It’s such a shame something like this lets the hotel down, I would certainly come back but would have to be with my husband (he couldn’t come this time due to no annual leave) as I’d feel much safer with him, but as a solo traveller with my son it really did but a dampener on our 5 night stay. Today is my last day and I already feel nervous waiting for what the sunbed situation will entail this morning!

We would Never book with Love Holidays again!! The transfer by coach to the hotel Hovima Atlantis was a nightmare. We got dropped on the main road and told by the driver your hotel is down there, Where?? We were tired and our mobility is not the best, we walked up and down hilly streets and asked in other hotels and eventually found the hotel. my husband is 70 and I am 65 so not a good start to our holidays! At the end of our holiday we had to drag our suitcases up hilly streets to our pick up point, NOT GOOD! The apartment rooms are very tired more like 3 star and not 4 star, they definitely need a facelift. The location was very good, but going back and fore to Panoramic Heights for meals as we were half board was tiring, especially because we had to go down 2 stair flights to the restaurant as there was no lift!! We hired a 2 seater scooter for the last 3 days and this was brilliant, only wish we did it at the beginning of the holiday. We have been to Costa Adeje several times but We would not go back to this apart/hotel again!!

The hotel starf are very welcoming and friendly. The room is very clean and made up everyday what was a very nice suprice for us. We did however had a problem with the air-conditioning leaking at one point through our stay here what was fixes within 30 minutes of us telling reception. The walk to the beach is not more then 3 minutes. The pool earlier is very quiet but spacious. I am so glad that we changed our hotel to this one as this is by far the best hotel we stayed at. We will definitely be staying here again!!!

Just recently come back from a great stay. All staff are very friendly and happy. We were given a ground floor room at first. But we asked if we could be given a top floor. Within an hour we were given a lovely high floor with great views. Thank you so much. We would have liked it if the sunbeds were available maybe an hour earlier. Lost a good hours sunbathing and with the sun in short supply that week every minute counted. The garden were lush and the lads kept working on them every day. Hope to see you all again soon.

I concur with the comments about outdated studios and rooms but the resort is well looked after, quiet, safe and welcoming. Thumbs up for the on site cleaning staff, maintenance staff, reception staff and pool restaurant staff. For light sleepers the pool level accommodation near and above the basement plant room should be avoided so bring ear plugs. Constant background sounds of engines, pumps and fans may annoy.