laureneileen2605
ngày 4 tháng 6 năm 2024
This apartment/hotel was perfect for us! Location is absolutely fantastic - only 2 minute walk from convenience store & supermarket, about 10 minute walk in one direction down to the beach and the *****, and 10 minutes walk in the other direction for Siam Park. Public transport also very easy to figure out, there is a bus stop across from ‘MAGMA’ which will take you places like Jungle Park, Monkey Park etc. We opted for self catering and the apartment provided more than enough for what we needed, it was perfect for preparing breakfasts/a couple dinners for ourselves some evenings when we didn’t want to dine out. The apartment and bathroom were very clean and spacious and were refreshed/cleaned almost every day, we were provided with a housekeeper’s schedule when we checked in so we knew when they’d be coming. We also paid a security deposit of 150€ at check-in, however we were made aware of this when we first booked our holiday and were told this is returned at time of check-out providing we left the room as we found it, so no issues with that. ☺️ The apartment itself had more than enough storage space for all our belongings while we were there. We also had a sea view room, the balcony was perfect to spend early mornings and late evenings to watch the sun and sea, it offers a very relaxing view. The staff are friendly and helpful, especially the gentleman working the late reception shift on the night of Monday 27th May around 11:30pm (sorry, I did not catch his name). There had been a mixup with our suitcase - another couple on our transfer bus had taken it by accident, which was thankfully resolved quickly - however the man on reception was so kind, patient and reassuring that it would be sorted out, and did not hesitate to contact the bus driver. His efforts really did help to calm us down as we thought we would have a stressful start to the holiday. So a massive thank you to him! All in all this apartment was perfect for us and served us well for the week. We would happily stay in this hotel again if we return to this area of Tenerife! Thank youuuu! From room 511 (May 27-June 3) ⭐️⭐️⭐️⭐️⭐️
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