JOIA El Mirador by Iberostar -Adults Only

Outstanding experience at this hotel. Had a junior suite with a sea view which didn’t disappoint. Food in the restaurants was excellent, the ambience and feel of the hotel is first class and the whole thing is topped off with amazing service and friendly staff. Everyone we encountered over the week was an absolute joy to talk to and 100% professional. A big shout out to Carla who really looked after us. We will definitely be going back.

Our 10th stay….. have stayed when our children became 14. The last four visits as a couple. A beautiful welcoming hotel with wonderful service throughout, one of our reasons to return. Rooms are spotless with great views to the sea and near to so much. Great for walking in the morning. The hotel has great food, breakfast amazing and restaurant facilities. Hard to resist a lunch!

Fabulous hotel on every front, all rooms have sea view with excellent facilities, the staff are so professional and friendly right from the moment you arrive, nothing is too much trouble, your every need is catered for. We have been 12 times now and it feels like home, we have never had this experience in any other hotel and we are well travelled. Things you don’t imagine like I bought trousers that needed altering, within 10 minutes of asking, there was a seamstress in our room. I highly recommend eating in the restaurant. There is a choice of hot al a carte, hot from the buffet or a cold buffet. Then word buffet doesn’t do it justice, there is every salad you can imagine and you can choose from lobster, oysters, langoustine, caviar,calamari, foie gras as well as a large meat selection. You can also order 30 day aged steak which is cooked on the bbq and bought to your table if you wish. There is an outstanding cheese selection that would match any London restaurant which is served to you by a very knowledgeable chef. The deserts are amazing and even though I don’t normally eat deserts, I can’t help myself as they are delicious . The wine selection is also vast and has some of the best we have seen. There are also two separate al a carte restaurants on site which are also excellent but at additional cost unless you have eaten in the buffet restaurant several times in one week then it is the buffet price to eat there for one night. The buffet restaurant is 50 euros per person per night. We have previously eaten at restaurants outside the hotel but can’t find the choice, quality of food and service that you get in the hotel. The spa is fantastic, very peaceful and relaxing it offers every treatment that you would expect from a 5 star resort including all the latest technology. There are hotels that may offer all of the above but what makes El Mirador special is not just the beautiful surrounding but all the wonderful staff who genuinely care and are too numerous to mention all their names, however, if you have any queries then ask initially at reception and if they can’t resolve your query then customer relations will, they include Tiziana (assist manager), Carla, Claudia and Victoria .

Booked through British Airways (BA) Holidays and stayed in a fabulous junior suite with sea view (#1308) from 21 - 27 September. We usually stay at the Bahia del Duque next door and in fact, I visited this hotel many moons ago when Mirador and Bahia were still one resort under the Melia brand. We were excited to try something new based on the consistent five star reviews of El Mirador. Safe to say, the countless accolades are more than deserved. The tone is immediately set upon arrival. The main entrance and lobby exude a sense of tranquility, and the check-in process was incredibly smooth, accompanied by a glass of champagne. One of my key bug bears are hotels that just check you in, slap the roomkey in front of you, and send you on your way to find the room without any explanation of the hotel's facilities and/or important timings to keep in mind (breakfast, spa opening hours, check-out, etc). Happy to report that El Mirador went above and beyond here. In the blink of an eye, the wonderful Isabella appeared who walked us through the hotel grounds and gave us a mini tour of the premises. Subsequently, Isabella passed the baton to the most energetic bellboy who accompanied us up to the room with our luggage. First impressions matter, and the Mirador absolutely nailed it. Room - utter perfection, zero feedback or comments. Hugely comfortable bed, wonderfully spacious bathroom and walk-in closet. A request for more hangers and coffee cups was met in warp speed time. Breakfast: ah-ma-zing. Yiorgi swooping in with glasses of champagne from the moment we sat down, the friendly Amilkar preparing the most scrumptious eggs, and the mother of all breakfast spreads laid out inside. Staff here are absolutely top notch. Breakfast, on many occasions, was the highlight meal of the day and really something to look forward to. Pool - the grounds are immaculately kept, service around the clock and they swing by with freebies during the day (freshly prepared cocktails, Aperol Spritzes, ice cream, etc). We appreciated the little digital buzzers by the loungers to call for food / drink - without fail, someone showed up promptly after a few minutes to take our order. We tended to venture out to the beach for lunch, so can't comment on the food offering at Las Pardelas. On occasion we rocked up late to the pool (early afternoon) and there were always loungers available. Dinner - we tried the buffet once. El Mirador restaurant looks magical at night, tables set up beautifully (mood lighting, fresh flowers) but we found the buffet overpriced in terms of value for money (60 euro / p.p., excluding drinks). I was really pleasantly surprised with La Pergola Restaurant however, probably my favourite dinner at the hotel - class all the way and excellent food (try the sea bass!) Cenador was also lovely and the head waiter (sorry, forgot your name!) has a knack for builing rapport with customers. The bar is a great place to have an aperitif before dinner, or a nightca

Great Hotel great experience Great staff great food (steak was beautiful) Great Holiday Thank you for 11days of hospitality and relaxation especially the best Flamenco dancer in Tenerife Paola!! Johnathan for his hospitality Louis and Ivan in the bar superb And everyone else who work hard to make you welcome. We had a junior suite with sea view which was excellent Thanks again Mirador you were Fabulous x

Just returned home from this fantastic hotel second visit this year. From the minute you walk through the doors you are greeted with warmth and smiling faces. A drink of your choice and bellboy takes you to your gorgeous room. Upgraded to Star Prestige that we find is well worth the money. Isabella our butler does a fantastic job so a big shout out to her. Breakfast buffet is superb wide choice to suit all. Fantastic service once again. Paolo on reception is simply the best a great asset to the hotel. Carla in management there are not enough words to describe how fantastic a job she does. From the rooms to the restaurants, pool and bar area you will not find better. Can’t wait for next year.. Thank you all for your service.. Tracey & Derek Parker / Mr Jack Daniel’s