Hotel Sassongher

I just finished a week long stay. I must say it was one of the most enjoyable expeiences I have ever had. From the moment i arrived to the moment I left i felt like they really valued my stay. The cutomer service was top notch and beyond anywhere i have ever travled. From the front desk staff to all the waiters, bartender (who is quite the character) to the awesome Concierge Paula. Everything was perfect! I injured my leg on my first day and Paula helped me plan my ski days to best avoid my limitations due to injury. The piano bar was quite relaxing and the singer was awesome. All meals were great and the suttle system was erfect to pick me up to go back and forth to the slopes. I also tremendously enjoyed the spa system and especially the outdor hottub overlooking the city. On the day i left i had to leave at 3Am to drive to the Munich airport and they had a breakfast waiting for me for my trip. I will 100% be back and bring my friends with me next time. Great Job and thank you.

We just finished a 6 night stay at Hotel Sassongher. I must say everything far exceeded our expectations. WOW...sums it up. The friendliest, most helpful staff...Jackie, Cha, Greta, Enrico to name a few. The saunas, hot tubs and steam room were beyond amazing. Such a great way to finish off a hard day of skiing. The breakfast and dinners were fabulous, lots of options that changed daily. The van shuttle to the lifts was efficient and quick. We barely had to wait for it. The housekeeping was the best we have ever encountered in a hotel. They were behind the scenes making sure our room was always tidy, beds made and then turned down after dinner. We never had to ask for clean towels or for the dirty ones to be removed. The room and the entire place were spotless. The concierge helped us every step of the way and never made me feel like I was being annoying with all the questions. We left there feeling very spoiled, like a queen and king! Thank you for a wonderful vacation!

My stay at the Sassongher Hotel was incredibly disappointing, despite the hotel itself being nice. While my mother, sister, and I went skiing in the morning, my father and younger brother stayed in the room. None of us were informed that the check-out time was 10:00 AM. There was no mention of it at check-in, no reminder the day before, and nothing from the staff when we left to ski. While we were on the slopes, the hotel staff started pressuring my father to leave the room immediately. When I got the call from him, I was shocked—they were practically throwing us out. My father said the staff member Annie was extremely rude, even accusing him of being informed about the check-out time earlier, which was absolutely not true. Then she tried to shift the blame to me, claiming she had told me personally. That’s a complete lie—she never said anything to me. It’s unbelievable how one staff member’s attitude and unprofessional behavior can ruin an entire experience. Annie’s aggression and dishonesty were unacceptable and left a bad taste in my mouth. To be fair, other staff members like Joan, Cha, and Ibrahim were great, and the owner even said goodbye personally, which was appreciated. But none of that excuses the lack of communication and the way we were treated. This is not what I expect from a hotel that claims to be high-end. I wouldn’t recommend staying here unless they seriously improve their communication and train their staff to treat guests with basic respect.

This hotel has it all; great service, friendly and helpful staff, amazing facilities, great food and beautiful views. The food was delicious with lots of choice every day, choosing from 5 different starters and 5 different main courses as well as a salad bar and desert buffet. The wellness areas are beautiful and well equipped. I loved the aroma and menthol shower. Staff were super helpful in arranging anything you might need and the shuttle bus was always ready to pick you up or take you anywhere in town. Thanks for a wonderful stay to all the staff at Hotel Sassongher. I will be back to beautiful Corvara.

This is a classic luxury alpine hotel over looking the town of Corvara, a resort in the Dolomites. We were there in the off season, but this hotel oozes elegance and charm. You can tell that the staff in all areas have been there for a long time and that this is a family affair, one run with precision and attention to service. We didn’t use many of the amenities of the hotel, but they have an indoor pool, children’s area, roof jacuzzi, sauna and outside deck. Just beautiful. Our room overlooked the valley with an ample balcony. The closets were beautiful wood armoires. The entire hotel is decorated with treasures, old sewing machines (above shoe shine areas), flowers and pictures in the hallways, and the walls are painted indicating the rooms. The restaurant matrie d’ showed us the original room of the hotel, a lovely stubl. Our room was also beautifully painted with borders around the ceiling and one surrounding a large painting on the wall. I also have to give a huge credit to the concierge, Paula, who was so helpful and informative with all kinds of information which made the visit so much better. She showed us hikes, and the best restaurant for an alpine dish called Kaiserschmarrn (which people describe as a special pancake…Google it to understand what it is). I will only tell you that is certainly one of THE dishes to try in the Dolomites. Ironically, that restaurant did not have it on the menu, but you could order it and she was absolutely right, it was one of the best we had. She also went so far as to recommend places on the way to our next destination so we could enjoy our travels. So kudos to the Sassongher for sharing their elegant alpine “home” with guests and for having someone as wonderful as Paula to help them.

We stayed at a convenient appartment :Chalet Christina. The cleaning was excellent and shuttle service to the slopes and back was very convenient. Very friendly staff. Beautifull wellness center. Kitchen equipment could have been a little better, but was Ok.