AngSim68
ngày 9 tháng 7 năm 2024
First visit to this hotel and we loved it. We opted for the deluxe room with whirlpool which is on street view however it’s high up and people passing can’t see you. It’s a great area where you have your own sunbeds and terrace but still pretty sociable as neighbouring terraces blend in to the one big row. Our room was set back more from the others and sun stayed there until around 7pm. Rooms 1213 - 1233 are the best. We didn’t need to go to the pool to sit but any time we walked past there were usually plenty of sunbeds to be had. The pool does not open until 9am and reserving beds is not allowed. That may change the busier the hotel gets. The room we were in was spacious, tidy and had a kettle and small fridge to keep water cool. The fridge could have been colder though. Aircon great, low, medium and high settings. Comfortable and big beds. We had robes and slipper, hand soap, hand cream, shampoo, shower gel and conditioner all supplied. Rooms are cleaned every day and towels replenished as and when you want them. Cleaners work extremely hard getting through all the rooms daily. Large full length mirror, plenty of plug sockets and USB too. Sunbed towels are also provided and are in room upon arrival. Tv in rooms have some channels for every language and lets you catch up on the news if you want to. Wi-Fi is available and is free. We were half board and couldn’t fault the food at all, there is something for everyone. Only thing I would have liked is some back bacon at breakfast, it’s available at the pool bar so they do have it. Mugs instead of the little cups would be better too. Half board and still pay for drinks, we gave our room number and made sure we cleared our bill daily however we found drinks on our bill that we did not order and upon investigation it was not my signature on the slip. Staff were nice about it but I did feel a little bit off about it all. I tried the wellness centre and had a massage which was ok, more of a rub than a massage. The poolside bar is lovely, food portions are huge and service great right up to our last day when they seemed short staffed so not as on the ball. Main restaurant was the same. The gastro bar is also a lovely chill out place which does food with a discount if staying in hotel. The staff make this hotel what it is, from reception to pool bar, to restaurant to cleaning staff, they are all hard working and friendly people. If I was coming back to the island I wouldn’t stay anywhere else. The only thing I would say is there were some marks on tiles at side of toilet, tap in sink needs a thorough clean, bottom of door needs a repaint and the green around the whirlpool bath needs cleaned. Possibly too many rooms allocated to the one person for cleaning. Maybe a small step at whirlpool bath could be supplied to help less able people in and out too. Fabulous hotel though and would thoroughly recommend it.
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