Jasmine S
ngày 22 tháng 10 năm 2024
This is going to be a long review as I'll go through everything in detail, so buckle up ☺️ My partner and I have been very stressed after a difficult time and, although, before we departed, I worried we wouldn't be able to fully relax in a hotel, I was so wrong. This hotel is great for a relaxing break while still being family friendly. FIRST IMPRESSIONS The hotel is spotlessly clean and the staff are incredibly friendly. The lobby is lovely. The atmosphere is very chill, and even though it was fairly busy, I never felt overwhelmed or rushed. I would 100% recommend this hotel to get away from the stresses of life. CHECK IN Check in was very easy. The staff were so friendly and accommodating. I wish the All Inclusive element was explained a little better, as there are bronze, silver and gold options which confused us later in our stay. ROOM We booked a Superior Junior Suite in the Zensation building. Please be aware this is NOT a suite with a separate bedroom and living space, it is just a normal room, but very nice all the same. We had a balcony overlooking the main pool which was lovely. Again very clean. The Superior Junior Suites and Zensation Suites are the only rooms that have air-conditioning. We didn't use it very much as it was cooler in October, but I can imagine in the height of summer, the rooms without Aircon may be unbearable. The Superior Junior Suite came with towelling robes and slippers which were a little touch of luxury. We were HUGELY impressed with the soundproofing on the room. It might not sound like a big concern to many, but after staying in echoey hotel rooms previously, where every shuffle, clang, cough and bang can be heard from your neighbour, this was an absolute blessing. We had a very young baby in the room next to us and barely heard her. Once the patio doors were closed and sealed, it was so quiet. Perfect for relaxing! ROOF TERRACE WITH INFINITY POOL Our room came with free access to the Zensation rooftop terrace. This is included with all Superior Junior Suites and Zensation Suites. This was the most relaxing part of the holiday and our stay wouldn't have been the same without it. It is possible to buy passes at a cost of €10 per person per day if access isn't included in your booking already. Sun loungers were always available on the rooftop terrace (the ones by the main pool were all claimed by around 9am), so it took the stress out of the morning. No kids either which was a huge bonus (even though kids are allowed up there). If you can get one of the Bali beds, please do because they are incredibly comfortable and the ultimately luxurious way to lay by the pool. The bar was fab, 6 cocktails to choose from and a small selection of spirits. The pool is NOT heated so was a little chilly on the cloudier days, but a welcome cool plunge on the hot days. My only wish is the roof terrace was open longer. It is closed and locked between 5pm and 11am - a huge shame. I would have loved a quite drink up there
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